Information Services Business Process Analyst
2 weeks ago
Haworth, Inc. is a global leader in workspace solutions, shaping dynamic workspaces and redefining the future of work. Our headquarters in Holland, MI, is the hub of innovation, where we're seeking a visionary leader to join our team as an Information Services Business Process Analyst.
Our Culture: We value innovation and empower our employees to think outside the box, fostering a culture of creativity and collaboration.
Global Impact: As a global company, we're committed to making a positive impact on the world, and we're looking for individuals who share our passion for creating a better future.
Career Growth: At Haworth, we believe in investing in our employees' growth and development, providing opportunities for professional advancement and career progression.
Benefits: Our employees enjoy a comprehensive benefits package, including 4 weeks paid time off, priority health insurance, 401k matching, annual bonus programs, and more.
Job OverviewWe're seeking an Information Services Business Process Analyst to join our team in Holland, MI. As a key member of our team, you'll be responsible for analyzing customer requirements, designing and implementing software solutions, and communicating with customers and management.
Essential Functions:
- Analyze customer requirements and reformat them for better management.
- Design, test, implement, and support software solutions, providing continuous improvement input.
- Communicate status updates and risks to customers and management.
- Understand and articulate the delivery lifecycle phases to ensure effective project delivery.
- Enforce escalation processes for business support and identify issue patterns.
- Follow standard work procedures and suggest improvements.
- Support supply chain process with a focus on production planning and sales order scheduling.
- Performs other duties within scope as assigned.
Required Qualifications:
- Bachelor Degree or equivalent in Computer Science, Supply Chain Management, Business Management or related field of study
- 5 years Information Systems experience utilizing systems applications and/or experience supporting production planning or sales order scheduling with Bachelor's Degree
- 3 years Information Systems experience utilizing systems applications and/or experience supporting production planning or sales order scheduling with Master's Degree
- Current and continuing right to work in the United States without sponsorship.
- Ability to work and commute onsite daily to our headquarters in Holland, MI (relocation assistance is not provided)
Preferred Qualifications:
- SAP System Application Experience and certifications
- ASCM (Association for supply chain management) certification
- ISM (Institute for Supply Management) certification
- Manufacturing Industry experience
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