Senior Business Analyst

2 months ago


New York, New York, United States Fidelity Information Services Full time
About the Role

We are seeking a highly skilled Production Support Senior Analyst to join our team at Fidelity Information Services. As a key member of our operations team, you will be responsible for leading business systems, product, or service solutions and acting as a subject matter expert on complex business problems.

Key Responsibilities
  • Lead initiatives on behalf of RPS Operations in partnership with FIS colleagues
  • Maintain systems and business knowledge across Retirement Plan Services (RPS)
  • Define business needs and provide recommended solutions for new and/or enhanced processes, products, and services
  • Identify solutions for processes spanning several systems and departments to improve quality and enhance the client experience
Requirements
  • Bachelor's degree in business administration, finance, computer science, or information systems
  • 10+ years of experience in business process analysis/consulting
  • Broad knowledge of FIS' products and services, business practices, and processes
  • Excellent verbal and written communication skills
  • Ability to work on multiple projects simultaneously and prioritize tasks effectively
What We Offer

We offer a competitive salary and benefits package, as well as the opportunity to work on challenging and relevant issues in financial services and technology. Our team is built on collaboration, flexibility, and respect, and we are committed to providing a positive and inclusive work environment.



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