Car Parts Counter Associate

4 days ago


Harrisburg, Pennsylvania, United States CJ Pony Parts Full time
Job Summary:
CJ Pony Parts seeks an experienced Car Parts Counter Associate to join our team. In this role, you will be responsible for assisting customers in selecting and purchasing automotive parts, handling inquiries, and processing orders both in-person and over the phone. If you have excellent customer service skills and experience in an automotive retail environment, we encourage you to apply.

Key Responsibilities:
  • Assist customers in the showroom with selecting and purchasing automotive parts.
  • Answer customer questions regarding product specifications, availability, and compatibility.
  • Process orders, returns, and exchanges efficiently and accurately at the parts counter.
  • Support call center queue when needed by being active in the queue and answering incoming sales calls.

What We Look For:
  • High school diploma or GED.
  • Minimum of one year of relevant experience in a call center preferred. Previous experience in an automotive retail environment is preferred.
  • Excellent customer service skills.


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