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Systems Infrastructure Specialist

2 months ago

Chicago, Illinois, United States Braven Full time
Job Overview

Position Title: IT Systems Engineer

Department: Information Technology

Work Arrangement: In-Person

Employment Status: Full-time

Classification: Exempt

About Braven

Braven is a national nonprofit organization dedicated to empowering promising young individuals, particularly those from underrepresented backgrounds, to secure meaningful career opportunities post-college through a transformative program.

We collaborate with educational institutions and employers to provide a life-changing experience that starts with an engaging course for college students, followed by ongoing support until graduation. Our mission is to enhance access to the American Promise, fostering a generation of leaders that reflect the diversity of our nation.

Role Summary

To fulfill our goal of serving a significant number of Fellows in the coming years, Braven is seeking an IT Systems Engineer. This position is pivotal in architecting, executing, and sustaining the organization’s IT framework. As part of the IT team, you will spearhead the enhancement of our IT systems, delivering reliable and scalable solutions that boost operational effectiveness. Your proactive mindset will facilitate the smooth integration of emerging technologies, directly impacting system dependability and organizational advancement.

Key Responsibilities

Infrastructure Oversight - 35%

  • Design, execute, and uphold IT infrastructure (e.g., administration of SaaS applications, physical networks).
  • Oversee and resolve performance issues related to systems and SaaS applications across the organization.
  • Streamline processes through automation initiatives.

Security and Compliance - 25%

  • Implement security measures through access controls and data backups to protect organizational assets.
  • Assist in developing disaster recovery strategies in collaboration with IT leadership.

Project Management - 20%

  • Lead IT initiatives, including office expansions and technology deployments to support organizational growth.
  • Engage with software vendors to introduce new functionalities that enhance workflow efficiencies.

User Support and Training - 20%

  • Deliver technical assistance to end users via the ticketing system.
  • Create and maintain documentation and user manuals for systems.

Qualifications

Minimum Requirements:

  • A minimum of 4 years in IT, with at least 2 years in systems engineering or a related field.
  • 1-2 years of experience in network design and systems administration.

Preferred Qualifications:

  • Expertise in managing network devices.
  • Experience with cloud service platforms.
  • Familiarity with mobile device management and single sign-on solutions.
  • Proven track record in IT project management.
  • Knowledge of scripting and automation tools.
  • Experience in designing and supporting AV technologies for meeting spaces.
  • Understanding of cybersecurity principles.
  • Strong analytical and problem-solving abilities.
  • Capability to communicate complex technical concepts to diverse audiences.
  • Relevant certifications are advantageous.
  • Commitment to equity and inclusion.

Note: We recognize that candidates may not meet all preferred qualifications. If much of this aligns with your experience, we encourage you to consider applying.

Work Environment

  • In-person work is required at least 3 days per week.
  • Occasional travel may be necessary.

Additional Requirements

  • Authorization to work in the U.S.
  • Compliance with COVID-19 vaccination requirements.

Application Process

The selection process typically includes:

  • Initial phone screening.
  • Performance assessment.
  • Interviews with key personnel.
  • Reference checks.

Compensation and Benefits

The salary for this role is competitive and based on experience. Braven offers a comprehensive benefits package, including:

  • Unlimited vacation policy.
  • 401K matching.
  • Health insurance coverage.
  • Paid parental leave.
  • Paid sabbatical after 4 years of service.

Commitment to Diversity, Equity, and Inclusion

Braven is dedicated to fostering a diverse and inclusive workplace, recognizing the importance of varied perspectives in achieving our mission.

Braven is an equal opportunity employer and welcomes applicants from all backgrounds.