Customer Service Representative

4 weeks ago


Plano, Texas, United States Marriott Full time

Position Summary

We're looking for a skilled Customer Service Representative to join our team at Renaissance Hotels. As a Front Desk Agent, you will be responsible for delivering exceptional guest experiences and ensuring a smooth stay for our guests.

Key Responsibilities

  • Process operational needs and address guest requests in a timely and professional manner.
  • Complete reports and share information about the local area with guests.
  • Ensure a safe work environment and maintain confidentiality.
  • Protect company assets and uphold quality standards.

Requirements

  • High school diploma or equivalent.
  • No related work experience required.
  • No supervisory experience required.

About Us

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Our Culture

We believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we.



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