Automotive Service Advisor

3 weeks ago


Phoenix, Arizona, United States Bell Ford Full time

Job Overview

Bell Ford is a reputable automotive service center that requires an experienced Customer Service Representative to handle customer repair needs while achieving department profitability goals.

About the Job

This role involves providing exceptional customer satisfaction, assisting customers in selecting suggested services, generating service order estimates, scheduling appointments, resolving complaints, and delivering professional service with emphasis on value, quality, and integrity.

Compensation Package

The estimated annual salary for this position is $120,000 - $150,000, depending on performance. In addition, full-time employees enjoy a comprehensive benefits package, including:

  • Extensive On-the-Job Training
  • Highly Competitive Pay Plans (top performers clear over $10k per month in commissions)
  • Evolving Monthly Bonuses to keep it fun and motivate goal achievement
  • Medical, Dental, Vision, Life, and Accident Insurance
  • Short and Long Term Disability Coverage
  • Company Match 401K Plan
  • Paid Vacation and Sick Time
  • A Fun & Upbeat Work Environment

Requirements

To be successful in this role, you must:

  • Pass Pre-Employment Screening, including a drug test and background check
  • Hold a current, valid driver's license with a satisfactory Motor Vehicle Report
  • Demonstrate Excellent Communication and Customer Service Skills, both in person and over the phone (bilingual a huge plus but not necessary)
  • Show ability to work hard with limited supervision, staying organized and remembering to attend to all customer needs


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