Lead Pharmacist Technician

2 days ago


Agoura Hills, California, United States Optum Full time
Optum Career Opportunity

At Optum, we strive to deliver exceptional care and services to our clients. As a Lead Pharmacist Technician, you will play a crucial role in ensuring the smooth operation of our pharmacy services.

Key Responsibilities:
  • Review team performance metrics and provide feedback to team members.
  • Lead by example and demonstrate exceptional communication and interpersonal skills.
  • Ensure that team members are informed of all procedures and updates.
  • Make recommendations for process improvements and efficiencies.
  • Assist with workflow management and ensure that team members are meeting productivity expectations.
Requirements:
  • High School Diploma or equivalent.
  • Current and unrestricted Pharmacy Technician State license or National Certification.
  • 4+ years of experience as a Pharmacy Technician.
  • 1+ years of Prior Authorization Pharmacy experience.
Preferred Qualifications:
  • Experience leading personnel towards exceptional performance results.
  • Understanding of call center performance metrics and measurements.
Soft Skills:
  • Solid communication and interpersonal skills.
  • Ability to hold team members accountable.
  • Ability to follow through on tasks.
  • Strategic thinking and business acumen.
Work Environment:

Service center environment with moderate noise level due to Representatives talking.

Ability to have their own home internet access/VPN.

Have a secure workspace/office in their home.

Have level skill with working with PC.


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