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Environmental Service Team Member

2 months ago

Albany, New York, United States Michaels Stores Full time
Job Summary

Maintain a high standard of overall store appearance and cleanliness, ensuring a positive customer experience. Deliver exceptional customer service, assisting customers in finding products and resolving issues. Perform various tasks to maintain store cleanliness and organization, including trash collection, floor maintenance, and equipment movement.

Key Responsibilities
  • Collect and dispose of trash according to approved procedures.
  • Dust and damp mop floors following approved procedures.
  • Moves equipment and products for proper cleaning and places products back in correct placement.
  • Cleans assigned areas with the use of assigned materials and equipment.
  • Deep clean key areas of the store, including bathrooms, breakrooms, entryways, and high-traffic areas.
  • Keep cleaning equipment neat and orderly, notify supervisor of supply needs in advance.
  • Seek out areas requiring cleaning, take initiative to complete tasks.
  • Complete all tasks assigned by supervisor.
  • Perform tasks in accordance with federal, state, and county guidelines.
  • Maintain positive and respectful interactions with team members and customers.
  • Project a positive image and serve as a role model for other team members.
Additional Responsibilities
  • Provide a fast and friendly checkout experience, execute cash handling to standards.
  • Engage customers on benefits of Rewards program and Private Label Credit Cards, complete enrollments.
  • Assist with Omni-channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
  • Participate in truck unloading, stocking, and planogram (POGs) processes.
  • Support shrink and safety programs.
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Preferred Qualifications

Retail and/or cleaning experience preferred.

Work Environment

Ability to remain standing for long periods, move throughout the store, regular bending, lifting, carrying, reaching, and stretching. Lifting heavy boxes and accessing high shelves by ladder or similar equipment. Public retail store setting, climate-controlled environment, some stock rooms may not be climate-controlled, some outdoor work if assigned to retrieve shopping carts or unload trucks.

Accommodations

Michaels is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at MICHAEL.