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NVOCC General Manager

2 months ago

Lowell, Massachusetts, United States Watco Transloading Full time
Job Summary

Watco Transloading is seeking a highly skilled and experienced General Manager to lead our NVOCC (Non-Vessel Owning Common Carrier) freight forwarding operations. As a key member of our leadership team, you will be responsible for driving growth, improving operational efficiency, and delivering exceptional customer service.

Key Responsibilities
  • Develop and implement strategic plans to drive revenue growth and improve profitability
  • Lead a high-performing team of freight forwarding professionals, providing guidance, coaching, and development opportunities
  • Collaborate with cross-functional teams to identify and capitalize on new business opportunities
  • Ensure compliance with all regulatory requirements and industry standards
  • Manage and optimize freight forwarding operations, including sales, customer service, and logistics
  • Develop and maintain strong relationships with customers, vendors, and industry partners
  • Monitor and analyze key performance indicators (KPIs) to drive continuous improvement
Requirements
  • 4-year college degree in a relevant field, such as logistics, transportation, or business
  • Minimum 5 years of experience in freight forwarding or a related field, with a proven track record of success
  • Strong leadership and management skills, with the ability to motivate and develop high-performing teams
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, vendors, and industry partners
  • Strong analytical and problem-solving skills, with the ability to analyze complex data and make informed decisions
  • Proficiency in Microsoft Office, including Excel, Word, and PowerPoint
What We Offer
  • Competitive salary and bonus structure
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance