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Audio Visual Specialist

2 months ago

Anchorage, Alaska, United States Sound Decisions Full time
Job Summary

We are seeking a highly skilled On-Site Service Technician to join our team at Sound Decisions. As a key member of our technical support team, you will be responsible for providing daily support of systems to end users and executives, proactive maintenance and monitoring of conference room equipment, and accurate record keeping in CRMS (Conference Room Management System).

Key Responsibilities
  • Provide daily support of systems to end users and executives
  • Proactive maintenance and monitoring of conference room equipment
  • Accurate record keeping in CRMS (Conference Room Management System)
  • Live event support for Town Halls
  • Configuration of Crestron control systems
  • Identify collaborative technology needs and liaison between end customer and third parties
  • Coordinate with onsite contractors on design and implementation of collaboration space
  • Administers conference infrastructure and planning the webcasting of major corporate events
  • Maintain digital signage infrastructure
  • Provides training and consultation to end users related to AV and PC needs
  • Effectively communicates and assists customers in an audience appropriate manner
Requirements
  • 3+ years of experience in the Audio/Visual Industry
  • Requires Extron AV Associate Certification
  • Uses established procedures to solve standard, straight-forward problems
  • Has the ability to perform routine assignments based on detailed instructions/past practices