Cleanliness and Guest Experience Specialist

6 days ago


Shawnee, Oklahoma, United States Citizen Potawatomi Nation Full time

About Us: The Citizen Potawatomi Nation is a proud Native American tribe committed to excellence in all aspects of our business. Our Grand Casino Hotel and Resort is a premier destination for entertainment, dining, and relaxation, attracting visitors from across the country.

Job Description:

We are seeking a highly skilled and motivated individual to join our housekeeping team as a Hotel Housekeeper. This role requires attention to detail, strong communication skills, and a commitment to delivering exceptional customer service.

  • Responsibilities: • Maintain a high level of cleanliness in guest rooms and public areas • Perform daily cleaning tasks, including dusting, vacuuming, and restocking supplies • Provide excellent customer service to guests, responding to their needs and concerns • Collaborate with other team members to ensure seamless operations and effective communication • Participate in training and development programs to enhance skills and knowledge
  • Requirements: • General knowledge of cleaning protocols and procedures • Ability to lift up to 70 pounds and perform physical tasks for extended periods • Strong communication and teamwork skills • Basic math skills for counting change and processing transactions • High school diploma or equivalent required

Benefits:

We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and retirement savings plan. Our team members enjoy a dynamic and supportive work environment, with opportunities for growth and advancement.



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