Customer Connection Representative

3 weeks ago


Santa Barbara, California, United States Vuori, Inc. Full time

We're looking for a Customer Connection Representative to join our team at Vuori, Inc. As a key member of our sales team, you'll play a crucial role in delivering exceptional customer experiences and driving sales growth.

About the Role

You'll be responsible for creating an unforgettable customer experience by forging lasting relationships with customers, achieving sales goals in a team-based commission environment, and seeking new product knowledge to serve as an expert for the customer.

Key Responsibilities:
  • Greet customers in a timely, authentic, and engaging manner.
  • Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback on merchandise style and fit.
  • Achieve sales goals in a team-based commission environment.
  • Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
Requirements

To be successful in this role, you'll need:

  • Ability to develop relationships with customers and colleagues.
  • Ability to positively and proactively handle customer concerns.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to quickly learn new procedures and processes.
What We Offer

We offer a competitive salary range of $16.84-$19.00 + commission, along with benefits including employee discount and 401k. All your information will be kept confidential according to EEO guidelines.



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