Customer Service Representative Opportunity

4 days ago


Santa Barbara, California, United States U-Haul Full time

About U-Haul

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At U-Haul, we are committed to providing exceptional service and support to our customers. As a Customer Service Representative, you will be the face of our company, ensuring that customers receive the help they need on their journeys. Your role will involve inspecting and maintaining equipment, assisting customers with U-Haul products and services, and using up-to-date technology to dispatch and return equipment.

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Compensation

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We offer a competitive hourly rate of $20-$28 per hour, depending on experience and qualifications. This position also offers opportunities for advancement and career stability. In addition, we provide a range of benefits, including health insurance, prescription plans, paid holidays, vacation, and sick days, as well as life insurance, MetLaw Legal program, and discounts on Apple products, Dell computers, cell phone plans, hotels, and more.

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Responsibilities

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Your key responsibilities will include:

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  • Assisting customers inside and outside a U-Haul center with U-Haul products and services.">
  • Using smartphone-based U-Scan technology to manage rentals and inventory.">
  • Moving and hooking up U-Haul trucks and trailers.">
  • Cleaning and inspecting equipment on the lot, including checking fluid levels.">
  • Answering questions and educating customers regarding products and services.">
  • Preparing rental invoices and accepting equipment returned from rental.">
  • Installing hitches and trailer wiring.">
  • Filling propane (certification offered through U-Haul upon employment).">
  • Driving a forklift (certification offered through U-Haul upon employment).">
  • Participating in ongoing continuous U-Haul education through U-Haul University.">
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Requirements

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To be successful in this role, you will need:

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  • A valid driver's license and ability to maintain a good driving record.">
  • A high school diploma or equivalent.">
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About You

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We are looking for friendly, motivated individuals who are passionate about providing excellent customer service. If you have a strong work ethic, are able to work independently, and are comfortable working in a fast-paced environment, we encourage you to apply.

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Why Work at U-Haul?

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At U-Haul, we value our employees and offer a range of benefits and opportunities for growth and development. We are committed to creating a culture of health and wellness, and offer a variety of programs to support our employees' physical and mental well-being.



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