Bilingual Office Support Specialist

4 weeks ago


Muncie, Indiana, United States Surge Staffing Full time
Job Overview

Surge Staffing is seeking a highly motivated and detail-oriented Bilingual Office Support to join our team. As a key member of our internal support team, you will be responsible for delivering exceptional customer service to clients and temporary associates, while also contributing to the growth and success of our organization.

Key Responsibilities:

  • Provide superb customer service to clients and temporary associates, ensuring a positive and professional experience.
  • Recruit, conduct interviews, and follow-up with candidates and temporary associates to meet client needs.
  • Successfully match employee skill sets to customers' hiring needs, maximizing billable hours and increasing market share.
  • Assist in the development of business leads and retention of current clientele, fostering strong business partnerships.
  • Perform a variety of administrative tasks, including resume searches, staffing/job board resources, and data entry.
  • Conduct service calls to ensure quality customer service and conduct outside sales calls to obtain new business partnerships and customers.

Requirements:

  • High school diploma required; or equivalent work experience/education greatly preferred.
  • At least 1 year of sales experience, with a proven track record of success.
  • Previous experience in a supervisory or leadership role, staffing industry experience, or sales, human resources, or a service industry background is highly desirable.
  • Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Internet is essential.
  • Ability to travel to various locations and customer sites as needed, with reliable transportation.
  • Ability to work effectively and efficiently independently, as well as in a group setting.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • The chance to make a real difference in the lives of our clients and temporary associates.

Equal Opportunity Employer:

Surge Staffing is an equal opportunity employer, committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.



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