Restaurant Service Professional

4 weeks ago


Ames, Iowa, United States Gateway Hotel & Conference Center Full time

Job Title: Restaurant Service Professional

Job Summary:

We are seeking a skilled Restaurant Service Professional to join our team at the Gateway Hotel & Conference Center. As a Restaurant Service Professional, you will be responsible for delivering exceptional customer service and ensuring a memorable dining experience for our guests.

Key Responsibilities:

  • Provide attentive and personalized service to guests, ensuring their needs are met and exceeded.
  • Prepare and serve beverages, including cocktails, wine, and beer, according to our menu and standards.
  • Manage cash and credit transactions, including processing payments and making change.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Collaborate with colleagues to ensure seamless service and a positive guest experience.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in a similar role preferred.
  • Ability to work nights, weekends, and holidays.
  • Must be 21 years old and able to obtain necessary certifications.

Reporting Relationships:

This role reports to the IowaStater Manager and Food & Beverage Director.

The Gateway Hotel & Conference Center is an Equal Opportunity Employer.



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