Customer Experience Ambassador

3 weeks ago


Easton, Pennsylvania, United States Hand & Stone - FGG Spas Full time
Cultivate Exceptional Customer Experiences as a Customer Experience Ambassador

About Us
Hand & Stone - FGG Spas is a people-driven organization with a mission to deliver world-class experiences to our valued members and guests. Operating over 58 locations across 8 states, we prioritize our team members' growth and well-being.

Role Description
As a Customer Experience Ambassador, you will provide personalized attention to clients, ensuring a seamless experience from initial contact to completion. Promote our products and services, communicate effectively with the Service Provider team, and optimize appointment bookings. This role requires flexible scheduling, including weekends and holidays.

Benefits and Compensation
We offer a competitive base hourly rate and an uncapped commission structure on membership sales, offering top performers up to $28 per hour. Enjoy 401(k) options with 5% company matching, paid training, and exclusive discounts on our products and services.

Requirements
A strong sales, retail, or service background is essential, accompanied by excellent communication skills, a positive attitude, and a winning personality. A proven history of delivering exceptional customer service is required.

Estimated Salary: $25-$35 per hour (depending on experience)

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