Strategic Property Operations Manager

4 weeks ago


Goldsboro, North Carolina, United States Mayroad Full time
Strategic Property Operations Manager

Mayroad is seeking a highly skilled and experienced Strategic Property Operations Manager to join our team in Goldsboro, NC.

$93,960.36 to $120,462.00 per year

Job Description

Company Overview

Mayroad is a leading provider of property management services, with a portfolio of over 4,000 homes across six Air Force installations. We are committed to delivering exceptional customer service and creating long-term sustainable partnerships with our residents, vendors, and partners.

Job Summary

The Strategic Property Operations Manager will be responsible for leading all installation-level property management employees and the day-to-day operation of a multi-family property management portfolio. This role will identify and elevate new business responsibilities, marshal resources within the organization, and ensure the long-term health and financial performance of Mayroad's installation assets.

Key Responsibilities

  1. Oversee all aspects of Property Operations on installation(s), including Maintenance, Leasing, and Resident Management.
  2. Conduct overall leadership and management of the installation property management teams, including hiring, scheduling, and assigning work, reviewing performance, and recommending salary increases, promotions, transfers, demotions, or terminations.
  3. Develop and maintain strong relationships with local stakeholders, including military partners, vendors, and residents.
  4. Support the maintenance of physical assets through the research and development of local strategic plans that ensure an appropriate level of repairs and preventative maintenance.
  5. Contribute to the development of annual growth objectives and resource planning, ensuring consistency across the installation through effective communications plans.

Requirements

  1. Bachelor's degree in Real Estate or related field or relative industry credentialing.
  2. 5+ years of experience in managing a multi-site conventional, affordable, or military property management portfolio, with increasing levels of responsibility.
  3. 3+ years of supervisory experience of a high-level performance team in a property management or hospitality role.

Benefits

  • Annual Incentive Bonus up to 20%.
  • Annual Merit Increase up to 3%.
  • Comprehensive Health, Dental, and Vision Plans.
  • Supplemental Life, Critical Illness, and Accident Insurance.
  • Company-sponsored (paid) Short- and Long-term Disability.
  • Life Insurance and Accidental Death and Dismemberment (AD&D).
  • Flexible Spending Accounts.
  • Maternity Leave at 100% Paid and Parental Leave.
  • Paid Time Off.
  • Volunteer Time Off.
  • 401(k) program with a Company 401(k) match.
  • Tuition Reimbursement.

Work Environment

The Strategic Property Operations Manager will work in an office setting with travel comprising up to 25-40 percent of duties, depending on assigned installation(s). The role may require the use of Personal Protective Equipment when visiting onsite locations, particularly construction/renovation sites. The physical demands of the job include regular travel, sitting for extended periods, and the use of hands to finger.



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