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Paragon Hotel Guest Experience Coordinator

3 weeks ago

Anderson, South Carolina, United States Paragon Hotel Company Full time

Job Title: Paragon Hotel Guest Experience Coordinator

Company: Paragon Hotel Company

Location: [Unknown]

Salary Range: $42,000 - $58,000 per year

The Paragon Hotel Guest Experience Coordinator is responsible for ensuring that guests have an exceptional stay at our hotel. This includes coordinating with various hotel departments to provide guests with tailored experiences and exceeding their expectations.

Key Responsibilities:

  • Coordinate with hotel departments to provide guests with customized experiences
  • Develop and implement strategies to increase guest satisfaction and loyalty
  • Monitor guest feedback and make recommendations for improvement
  • Collaborate with other hotel staff to ensure seamless guest experiences
  • Communicate with guests to gather feedback and address concerns

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 1+ years of experience in hospitality industry preferred
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Basic math skills and accuracy with handling cash and credit transactions

Benefits:

  • Competitive salary range
  • Opportunities for career advancement
  • Professional development opportunities
  • Discounts on hotel stays and services
  • Comprehensive benefits package