Fitness Center Representative
4 weeks ago
The Front Desk CLOSER is the face of the Retro Fitness outlet, responsible for providing an exceptional member experience. As a key member of our team, you will be the first point of contact for our members, ensuring a warm and welcoming environment.
Key Responsibilities- Greet and check in members, ensuring a smooth and efficient experience.
- Resolve member issues in a timely and professional manner.
- Drive membership sales and retention through effective communication and relationship-building.
- Follow up with prospects to ensure a seamless onboarding process.
- Sell in-store merchandise, including Retro Blends Smoothies and Pro Shop items.
- Ensure a safe and clean environment for all members and staff.
- Perform applicable downtime tasks, including facility upkeep and walk-throughs.
- Open and close the facility as scheduled, adhering to company policies and procedures.
- A positive and upbeat personality, with excellent communication skills.
- Ability to multitask and work effectively in a fast-paced environment.
- Customer service-oriented, with a focus on delivering exceptional member experiences.
- Punctual, responsible, and detail-oriented, with a strong work ethic.
- CPR/AED training is preferred, but not required.
- Prior sales experience in a retail setting is a plus.
- Successful completion of all Retro University courses is mandatory.
Retro Fitness offers a competitive hourly rate of $18.00, as well as opportunities for growth and development within our company. We are committed to providing a positive and supportive work environment, where our team members can thrive and reach their full potential.
As a member of our team, you will have access to ongoing training and development opportunities, as well as a comprehensive benefits package. We are proud to offer a dynamic and inclusive work environment, where diversity and inclusion are valued and celebrated.
About Retro FitnessRetro Fitness is a health club built on the respect and dedication for each of our members. Our mission is to provide a consistent and innovative customer experience, helping our members achieve their health and fitness goals. With over 120 gyms open or under development across the US, we offer a unique and exciting opportunity for career growth and development.
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