Fitness Center Representative

4 weeks ago


Neptune City, New Jersey, United States Retro Fitness Full time
About the Role

The Front Desk CLOSER is the face of the Retro Fitness outlet, responsible for providing an exceptional member experience. As a key member of our team, you will be the first point of contact for our members, ensuring a warm and welcoming environment.

Key Responsibilities
  • Greet and check in members, ensuring a smooth and efficient experience.
  • Resolve member issues in a timely and professional manner.
  • Drive membership sales and retention through effective communication and relationship-building.
  • Follow up with prospects to ensure a seamless onboarding process.
  • Sell in-store merchandise, including Retro Blends Smoothies and Pro Shop items.
  • Ensure a safe and clean environment for all members and staff.
  • Perform applicable downtime tasks, including facility upkeep and walk-throughs.
  • Open and close the facility as scheduled, adhering to company policies and procedures.
Requirements
  • A positive and upbeat personality, with excellent communication skills.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Customer service-oriented, with a focus on delivering exceptional member experiences.
  • Punctual, responsible, and detail-oriented, with a strong work ethic.
  • CPR/AED training is preferred, but not required.
  • Prior sales experience in a retail setting is a plus.
  • Successful completion of all Retro University courses is mandatory.
What We Offer

Retro Fitness offers a competitive hourly rate of $18.00, as well as opportunities for growth and development within our company. We are committed to providing a positive and supportive work environment, where our team members can thrive and reach their full potential.

As a member of our team, you will have access to ongoing training and development opportunities, as well as a comprehensive benefits package. We are proud to offer a dynamic and inclusive work environment, where diversity and inclusion are valued and celebrated.

About Retro Fitness

Retro Fitness is a health club built on the respect and dedication for each of our members. Our mission is to provide a consistent and innovative customer experience, helping our members achieve their health and fitness goals. With over 120 gyms open or under development across the US, we offer a unique and exciting opportunity for career growth and development.



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