Full Time Teller

2 weeks ago

Pasadena, California, United States First Financial Credit Union Full time
Job Summary

We are seeking a highly motivated and customer-focused Full Time Teller to join our team at First Financial Credit Union. As a Teller, you will be responsible for providing exceptional service to our members, processing transactions, and promoting our financial products and services.

Key Responsibilities
  • Process routine member transactions, including checking cashing, deposits, withdrawals, payments, wires, and transfers.
  • Inform members about bank products and services, following all credit union financial and security regulations and procedures.
  • Maintain and abide by assigned transaction & cash drawer limits.
  • Daily balancing of drawer and other branch negotiables.
  • Understand and comply with federal and other regulations relating to financial products & services.
  • Analyze, research, and answer member inquiries regarding their shares or loans.
  • Identify member opportunities to increase product/service penetration during daily interactions and refer the member to the appropriate representative.
  • Referral follow up and Daily/Monthly reporting of all referrals.
  • Participate in sales programs, contests, meetings and teleconsulting activities.
  • General knowledge of FFCU products & services obtained via training and coaching.
  • Knowledge and compliance of FFCU policies & procedures.
  • May assist in branch opening, closing, and balancing as needed.
  • Consistently build rapport with members to recommend the best product/service based on their needs.
  • Performs all duties in compliance with laws, regulations, Credit Union policies and procedures.
  • Other duties as assigned.
Requirements
  • Effective verbal and written communication skills.
  • Ability to work independently and in a team environment.
  • Ability to exercise good judgment to make sound decisions and take initiative.
  • Ability to navigate multiple screens, PC applications, and adaptable to new technology.
  • Ability to multitask and strong organizational skills.
  • Basic knowledge of Microsoft Office: Word, Excel, and Outlook calendar/email.
Benefits
  • Medical, Dental and Vision.
  • Vacation time for Union employees.
  • Additional Vacation Service award for every 5 years of service.
  • 401(k) with 5% Safe Harbor Employer Contributions.
  • Incentives and Recognition based on performance.
  • Special Product Pricing (discounted loan rates and interest on accounts with no minimum balance).
  • Employee appreciation and recognition events.
  • Opportunity to win trips.
  • Opportunities for gain sharing.
About Us

First Financial Credit Union is a community-focused financial institution dedicated to serving the educational community. We offer a comprehensive benefits package, opportunities for professional growth, and a supportive work environment.

We are committed to making a positive impact in our community and strive to be a leader in financial services. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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