Customer Experience Representative

5 days ago


Harker Heights, Texas, United States Sam's Club Full time
Job Description

We are seeking a dedicated and results-driven Customer Experience Representative to join our team at Sam's Club in Harker Heights, TX. As a Customer Experience Representative, you will be responsible for delivering exceptional customer service, resolving member complaints, and promoting company products and services.

About the Role:

This is an excellent opportunity to work in a dynamic retail environment where you will have the chance to make a real difference in our members' lives. Your key responsibilities will include:

- Maintaining a clean and organized store environment
- Providing member service by acknowledging members and identifying their needs
- Processing member purchases, assisting with payments, and promoting company products and services
- Complying with company policies, procedures, and standards of ethics and integrity

Benefits

We offer a comprehensive benefits package, including health insurance, 401(k), stock purchase, company-paid life insurance, and more. Our hourly wage range is $16.00 - $23.00*, and additional compensation may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. *Actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

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