PM Shuttle Driver

6 days ago

Raleigh, North Carolina, United States Auro Hotels Full time
Job Title: PM Shuttle Driver

We are seeking a reliable and customer-focused PM Shuttle Driver to join our team at Auro Hotels/Hyatt Regency Greenville. As a PM Shuttle Driver, you will be responsible for transporting guests to and from the airport terminal or other designated site, ensuring a safe and enjoyable experience for all.

Key Responsibilities:
  • Comprehend and abide by all traffic regulations while transporting customers to and from the airport terminal or other designated site.
  • Remain calm and alert especially during emergencies or heavy hotel activity and handle complications from driving in the local community.
  • Listen, understand and respond immediately to customer and associate inquiries and requests for assistance. Greet customers with a friendly and sincere welcome.
  • Lift luggage, packages and boxes from cars, buses, vans and carts, placing items on the ground, onto baggage carts, conveyors or other vehicles.
  • Clearly communicate the features and services of the hotel facilities.
  • Maintain an alert and attentive demeanor.
  • Maintain cleanliness of the hotel vehicles by cleaning and washing it when appropriate.
  • Take vehicles for periodic servicing and fueling as required.
  • Assist Bell Captain when necessary.
  • Pick up and deliver laundry to certain and specific designated locations as determined by immediate supervisor.
Requirements:
  • 1 year: Driving, valet or other guest service.
  • Ability to communicate effectively verbally and in writing English sufficient to ascertain and document appropriate pick up and drop off points, etc.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger.
  • Ability to read English language to ascertain information from luggage tags, claim checks and to identify specific airline/customer pickup and drop off points and street signs.
  • Complete a pre-driving checklist for vehicles on a daily basis insuring that the following are in proper working order: lights, brakes and electric doors on vans and trucks, oil and tire pressure, transmission fluid, radiator fluid and gas at proper levels.
Preferred Qualifications:
  • High School or better.

Auro Hotels/Hyatt Regency Greenville is an equal opportunity and e-verify employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.

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