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Adult Education Specialist

2 months ago

Green Bay, Wisconsin, United States InsideHigherEd Full time
Job Summary

We are seeking a highly skilled Adult Basic Education Support Specialist to join our team. As a key member of our staff, you will play a vital role in providing exceptional customer service to prospective students, staff, faculty, and the general public.

Key Responsibilities
  • Provide high-level customer service and support to students, staff, and faculty.
  • Assist students in completing paperwork for entry into English Language Acquisition (ELA)/High School Equivalency (HSE)/Career Pathways Bridge (CPB) programs.
  • Enroll students into their prospective courses and administer tests when necessary.
  • Generate, review, and analyze data to prepare for college, state, and federal reporting purposes.
  • Develop and maintain documentation to support ELA/HSE/CPB processes and training procedures.
  • Collaborate with faculty and staff to ensure constant sharing of information and quality of service for our students and customers.
Requirements
  • Associate degree in a business-related field.
  • Three years of related experience.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively with diverse populations.
  • Proficiency in Microsoft Office Suite.
Preferred Qualifications
  • Bilingual - English and Spanish preferred.
  • Experience working in a higher education setting.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates.