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Security Service Technician

2 months ago

Bettendorf, Iowa, United States Johnson Controls International Full time
About Johnson Controls International

Johnson Controls International is a global leader in smart, healthy, and sustainable buildings. Our mission is to reimagine the performance of buildings to serve people, places, and the planet.

Job Summary

We are seeking a highly skilled Security Service Technician to join our team. As a Security Service Technician, you will be responsible for alleviating concerns customers may have regarding security systems, advising customers and the customer care center on the status of systems and processes inspections, and repairing or replacing burglar alarms, fire alarms, CCTV systems, Card Access systems, and other security equipment.

Key Responsibilities
  • Locate and alleviate trouble with damaged equipment or wiring
  • Readjust equipment, repair or replace inoperative equipment, and test for operation
  • Prepare trouble order forms to report temporary repairs
  • Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies
  • Service and repair Commercial Security/Fire Alarm/CCTV/Card Access systems
Requirements
  • High School Diploma or equivalent
  • Iowa Alarm License (or able to acquire)
  • Minimum 5 years experience installing and inspecting/repairing Tyco Integrated Security or comparable product line
  • Experience with Card Access/CCTV/IP cameras
  • Excellent communication skills
  • Electrical/Electronic background
  • Valid driver's license
Preferred Qualifications
  • Fire alarm experience
  • Some college
  • NICET II or greater
  • US Marshall's certification
About the Role

This is a unique opportunity to join a dynamic team and contribute to the success and growth of Johnson Controls International. As a Security Service Technician, you will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We prioritize creating a positive and inclusive work environment that fosters collaboration, innovation, and personal development.

What We Offer
  • Competitive pay
  • Paid vacation, holidays, and sick time
  • Comprehensive benefits package, including 401K, medical, dental, and vision care - available from day one
  • Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources
  • Encouraging and collaborative team environment
  • Dedication to safety through our Zero Harm policy
  • Company vehicle, tools, and equipment provided to complete all jobs
  • Scheduling and management support
  • JCI Employee discount programs (The Loop by Perk Spot)