Field Service Technician

4 weeks ago


Bettendorf, Iowa, United States Altorfer Full time
Job Summary

As a Field Service Technician at Altorfer Inc., you will be responsible for providing exceptional service to our customers by performing maintenance, diagnosis, and repairs on allied type construction and Aerial work platform equipment. This role requires a strong understanding of gas and diesel engines, hydraulic and electrical systems, as well as excellent customer service skills.

Key Responsibilities
  • Perform maintenance, diagnosis, and repairs on construction and Aerial work platform equipment.
  • Pick-up and deliver equipment as needed.
  • Complete associated paperwork.
  • Establish and maintain service-oriented working relationships with customers.
  • Provide excellent customer service to all customers.

Requirements
  • Two or more years of related work experience.
  • Good understanding of gas and diesel engines, hydraulic and electrical systems.
  • Self-starter, organized, with strong customer service orientation.
  • Automotive and Industrial Maintenance Technicians are encouraged to apply.
  • Ability to lift 75 lbs.
  • Computer literacy required.
  • Ability to follow all safety rules and wear proper safety equipment.
  • Excellent planning & organizational skills are needed.
  • Ability to respond to callouts, work overtime and weekends when needed.
  • Excellent communication skills (written, e-mail, and verbal) are required.
  • High School Diploma or equivalent is required.
  • Must possess a valid CDL driver's license and clean driving record.

Working Conditions

This position will work in the field/shop environment and at Customer jobsites. May on a continuous basis walk, bend and lift up to 75 lbs. Will be required to wear appropriate safety equipment for a given situation. The noise level in the work environment is usually moderate to high. Must be flexible to work varying schedules and hours as needed. Occasional travel may be required.



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