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Store Operations Manager
2 months ago
Position Overview: Store Operations Manager at Advance Auto Parts
Role Summary
The Store Operations Manager is responsible for inspiring and leading our team, ensuring customer satisfaction, and driving ethical business growth. This position encompasses the management of various business facets, including sales, operational oversight, store systems, and automotive expertise to assist customers effectively. Key responsibilities include nurturing commercial customer relationships, meeting financial targets, and maintaining high service standards. This role requires a commitment of at least 50 hours per week.
- Meet and exceed store sales targets and service goals
- Develop and manage relationships with commercial customers
- Recruit, train, and mentor store personnel
- Ensure compliance with inventory and operational protocols
- Champion change initiatives and advocate for diversity
Key Success Factors
- Strong communication abilities
- Understanding of automotive parts and safety regulations
- Capability to achieve ASE P2 certification or equivalent
- Proficiency in parts identification and inventory control
- Adept at analyzing profit and loss statements and fostering customer relationships
Essential Skills for Success as a Store Operations Manager
Preferred qualifications include a solid understanding of automotive systems, bilingual capabilities, and proficiency in Microsoft Office. The ideal candidate will demonstrate exceptional leadership, analytical, and organizational skills.
Experience & Qualifications
Successful applicants generally have 2-3 years of management experience in a dynamic retail setting and exhibit strong financial understanding. A high school diploma or GED is mandatory, while a degree in a business-related field is beneficial.
Licenses & Certifications
Candidates must possess a valid driver's license, with ASE certification being a plus. Physical fitness is essential to meet job demands, and flexibility in work hours is required.
This position offers eligibility for sales commissions based on individual or store performance.
