Customer Service Representative

4 weeks ago


Ely, Minnesota, United States Frandsen Bank Full time
Job Summary

This role is part of a team that provides direct customer support in a fast-paced environment. The ideal candidate will possess excellent communication skills, attention to detail, and technical abilities to deliver high-quality service. In a short amount of time, the Customer Service Representative must meet customer expectations of receiving friendly, accurate, and efficient service.

Key Responsibilities
  • Provide exceptional customer service by being professionally helpful, curious, and courageous
  • Process customer transactions accurately and proficiently
  • Maintain exceptional cash handling skills and accurate balancing
  • Consistently make customer introductions to banking partners to grow relationships
  • Diligently examine all transactions to prevent losses and deter fraudulent activity
Requirements
  • Obtained or in process of obtaining a high school diploma or equivalent

Salary range is $15.00 to $18.00 per hour depending on experience. Frandsen Bank is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.



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