Financial Service Representative

4 weeks ago


Ely, Minnesota, United States Greater Nevada Credit Union Full time

About the Role:

The Financial Service Representative position plays a vital role in delivering exceptional member service and fostering meaningful relationships at Greater Nevada Credit Union.

As a key member of our team, you will provide personalized financial solutions to our members, promoting our comprehensive range of products and services while ensuring accurate and efficient financial transactions.

Key Responsibilities:

  • Create a welcoming environment for members by greeting them warmly and actively listening to their needs.
  • Conduct various financial transactions accurately and efficiently, including deposits, withdrawals, transfers, and loan payments.
  • Educate members on our products and services, identifying opportunities to cross-sell and meet their financial needs.
  • Adhere to regulatory requirements and internal policies to safeguard member confidentiality and protect against fraud or unauthorized transactions.

Requirements:

  • 6 months of customer service experience
  • 6 months of cash handling experience preferred

Skills and Competencies:

  • Excellent Communication Skills
  • Problem Solving and Analytical Skills
  • Friendly and Outgoing Personality
  • Sales Skills and Experience
  • Effective Relationship Building Skills

Work Environment:

Located in our Ely Branch, this role requires sitting, using a keyboard, and standing for extended periods. You may also be required to lift up to 40 pounds.

Compensation and Benefits:

$35,500.00-$49,000 per year, dependent on experience. We offer medical, dental, and vision plans, health savings account contributions, and paid time off, including vacation and sick time.



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