IT Infrastructure Specialist

Chervon North America is seeking a highly skilled Systems Administrator to join our IT team. As a key member of our team, you will be responsible for managing and maintaining our network, server infrastructure, storage, and DR systems.

• Design and implement new solutions to improve the resilience of our current environment.
• Monitor network performance, troubleshoot issues, and schedule upgrades to optimize network performance.
• Investigate network faults in local and wide area environments using multiple sources of information.
• Secure network systems by establishing and enforcing policies, and defining and monitoring access.
• Support and administer firewall environments in line with our IT security policy.
• Upgrade data network equipment to the latest stable firmware releases.
• Configure routing and switching equipment, and wireless access points.
• Manage our VMware and Microsoft Windows server and Exchange-Hybrid environment, including Active Directory Services (on-premise and Azure AD), Microsoft Windows Servers, and patch strategies.
• Audit, monitor, and optimize systems to achieve maximum performance.
• Develop and provide recommendations for hardware and system software planning and budgeting.
• Support and implement cloud-based solutions, including Microsoft 365, Microsoft Azure, cloud backup and recovery services, and collaboration tools.
• Lead corporation desktop support.
• Deploy and support various audio/visual systems.
• Develop other team members through sharing knowledge and experience.
• Provide 24x7 operational on-call support, troubleshooting, incident notification and resolution, problem management, post-mortem analysis, and root cause identification.
• Manage digital and physical assets in accordance with IT and Finance guidelines.

• Technical Skills:
  • Advanced knowledge of networking technologies (TCP/IP, DHCP, DNS).
  • Proficiency in firewall/switch management and Windows/Linux OS.
  • Expertise in VMware, virtualization, cloud platforms (Azure, AWS), and backup technologies.
  • Familiarity with SANs, network protocols, and system monitoring.
  • Experience in disaster recovery planning.
• Soft Skills and Personal Attributes:
  • Strong communication and interpersonal skills.
  • Excellent problem-solving, analytical abilities, and multitasking.
  • Ability to manage high-pressure situations and build client trust.
  • Strong work ethic and enthusiasm for excellence.

• Experience:
  • 2+ years of experience in system administration environments.
  • Advanced working knowledge of networking technologies, including TCP/IP, DHCP, and DNS.
  • Advanced working knowledge of firewall and switch configuration and management.
  • Strong working knowledge of Windows and Linux server operating systems.
  • Strong working knowledge of VMware and associated virtualization technologies.
  • Strong working knowledge of Backup/Retrieval technologies.
  • Advanced working knowledge of network protocols, principles, and concepts, including the ability to troubleshoot connectivity issues.
  • Advanced working knowledge of server operating systems, including Microsoft Windows and Linux.
  • Advanced working knowledge of virtualization systems, including VMware vCenter and ESXi server.
  • Advanced working knowledge of MS Azure and AWS Cloud.
  • Strong working knowledge of Storage Area Networks.
  • Experience in disaster recovery plan development and rollout is a plus.
  • Strong working knowledge of system monitoring.
• Education:
  • Bachelor's degree in computer science, Information Systems, or equivalent experience.

Chervon North America operates in a casual and fun environment. We offer a very competitive benefits package, including health, dental, vision, short/long-term disability, life insurance, 401(k), and a competitive time off program.

We think Chervon is a great place to work. Be part of our new future Better Tools. Better World.