Housekeeping Operations Specialist

3 weeks ago


Glendale, Arizona, United States AmeriCorp International Group Inc Full time
About the Role Americorp International Group Inc is seeking a highly skilled Hospitality Operations Specialist to oversee daily maintenance and housekeeping schedules and operations. This role requires providing exceptional guest service to clients, vendors, and staff while assisting supervisors and managers as needed.

Key Responsibilities:
  • Maintain professional relationships with clients, team members, and vendors.
  • Answer incoming calls professionally and transfer them to the appropriate individual.
  • Provide quality service and demonstrate attention to detail.
  • Notify managers immediately of emergencies and safety issues.
  • Conduct daily courtesy follow-up calls to residents after completed repairs.
  • Prepare and monitor notices and reports daily per company policies.
  • Maintain property records to ensure compliance with fire, health, and safety ordinances.

Requirements and Qualifications To be successful in this role, you should have customer service experience, administrative skills, and a background in customer service. Bilingualism in English and Spanish is preferred. Additionally, you should be able to gather, analyze, and resolve problems efficiently. The salary for this position is $19-$23 per hour, and the expected hours are 40 per week.

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