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Customer Service Cashier

2 months ago


Tulsa, Oklahoma, United States Scheels Full time

Are you passionate about sports, fitness, fashion, or the great outdoors? At SCHEELS, we transform your enthusiasm into a fulfilling career through comprehensive training in our products and business practices.

As a leader in the sporting goods sector, SCHEELS is committed to delivering an unparalleled experience for our customers across the United States. We proudly offer the largest selection of sports brands in America, featuring world-class products, unique attractions, and exceptional customer service.

At SCHEELS, we empower our team members to excel in meeting and exceeding customer expectations. Our associates are equipped with the best training and knowledge in the industry, allowing them to provide expert advice and service. We emphasize mentorship and professional growth throughout your career journey.

Key Responsibilities:

  • Welcome customers as they enter and exit the store.
  • Promote the SCHEELS Visa Rewards card, clearly articulating its benefits.
  • Ensure accurate cash drawer reconciliation at the end of each shift.
  • Maintain a tidy and organized workspace.
  • Engage customers in conversation to personalize their shopping experience.
  • Conclude each transaction with a heartfelt 'thank you' to every customer.
  • Uphold a professional appearance while on the sales floor.
  • Contribute to a positive team environment that fosters pride and personal development.
  • Perform basic mathematical calculations and interpret data as needed.
  • Read and understand simple instructions and communications.
  • Compose straightforward correspondence when necessary.
  • Effectively communicate information in one-on-one and small group settings.
  • Exhibit strong organizational skills, attention to detail, and problem-solving abilities.
  • Demonstrate initiative and a vision for continuous improvement while enhancing team dynamics.
  • Exercise discretion and tact when interacting with customers and colleagues.
  • Communicate effectively and promptly with all levels of the organization.
  • Be available to work a flexible schedule, including evenings, weekends, and holidays.
  • Assist with additional duties as assigned.
Work Schedule: Availability may include varied hours, evenings, weekends, and holidays, with a minimum requirement of two weekends per month. Average weekly hours are 15-25 hours.

Qualifications:
Customer Service:
  • Consistently treat co-workers, customers, and business partners with respect, including maintaining eye contact and offering a genuine smile.
Work Culture:
  • Approach tasks and communications with enthusiasm and urgency.
  • Strive to become a knowledgeable expert in your role, applying your skills effectively.
  • Show appreciation for colleagues and the SCHEELS brand.
  • Arrive to work and meetings promptly.
Team Spirit:
  • Exhibit a genuine interest in assisting others without seeking recognition.
Willingness to Learn:
  • Demonstrate eagerness to listen, learn, and accept constructive feedback.
  • Adapt to changes in the work environment.
  • Apply basic math and language skills effectively.
Dress Code:
  • Adhere to SCHEELS' dress and grooming standards to maintain a professional and welcoming atmosphere.
Efficiency:
  • Take pride in your work and meet deadlines consistently.
Education & Experience:
High school diploma or GED preferred, along with 1-3 months of cashiering experience.

Physical Requirements:
Must be capable of sitting, standing, bending, climbing, stooping, kneeling, crouching, reaching, walking, pushing/pulling, lifting, talking, and hearing, with or without reasonable accommodation.

Medium work - Exerting up to 50 pounds of force occasionally, and/or 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

SCHEELS prioritizes the health and safety of our associates. All team members are expected to adhere to safety protocols and perform their duties in a manner that minimizes the risk of injury.

Benefits:
For a comprehensive list of benefits offered by SCHEELS, please refer to our benefits page.

EQUAL EMPLOYMENT OPPORTUNITY:
SCHEELS is an equal opportunity employer, providing fair employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by law. SCHEELS will also provide reasonable accommodations for qualified individuals when appropriate.