Senior Technical Support Specialist
6 days ago
We are seeking a highly skilled Senior Helpdesk Technician to join our team at Sumitomo Electric Wiring Systems, Inc. This is a hybrid position that combines in-office and off-site work, requiring at least two days of in-office work per week.
Key Responsibilities- Manage Helpdesk tickets in a timely and efficient manner
- Troubleshoot end-user issues with PC hardware, Microsoft Operating Systems, and other peripheral devices
- Provide technical support and assistance to the SEWS user base via phone, email, or IM
- Manage user accounts in Microsoft Active Directory, including password resets and new user setup
- Document technical solutions in our Helpdesk Ticketing system and update internal knowledge base as needed
- Escalate high-priority or critical incidents to ensure prompt resolution, coordinating with other support teams as necessary
- Participate in IT projects with higher-level support teams and assist in the training and development of junior Helpdesk Technicians
- Associate's degree in an Information Technology-related field, with at least two IT-related certifications preferred
- Minimum of 3 years of progressive technical experience, with experience in Ethernet and Wireless networking protocols, MS Active Directory administration, and Microsoft Operating System support
- Strong oral and written communication skills, with the ability to manage time and tasks efficiently
- Excellent customer service skills, with the ability to handle user inquiries in a professional and helpful manner
Sumitomo Electric Wiring Systems, Inc. is a leading supplier of electrical distribution systems, components, and electronics, with a global network of resources and a commitment to technical development worldwide. We offer a competitive salary and comprehensive benefits package, including Medical, Dental, Vision, Disability, Life, 401(k) with match, tuition benefits, paid holidays, and vacation.
To learn more about us, please visit our website or follow us on LinkedIn.
-
Senior Technical Support Specialist
2 weeks ago
Bowling Green, Kentucky, United States Sumitomo Electric Wiring Systems Full timeJob Title: Senior Helpdesk TechnicianAt Sumitomo Electric Wiring Systems, Inc., we are seeking a highly skilled and experienced Senior Helpdesk Technician to join our team. As a key member of our IT department, you will be responsible for providing technical support and assistance to our user base.The primary function of this role is to respond to tickets...
-
PC Technical Support Specialist
3 weeks ago
Bowling Green, Kentucky, United States Gravesgilbert Full timeJob SummaryWe are seeking a highly skilled PC Technical Support Specialist to join our team at Gravesgilbert. As a key member of our IT department, you will be responsible for providing top-notch technical support for our end users.Key ResponsibilitiesProvide application and operating system support for our usersOffer hardware support for end user devices,...
-
Technical Support Specialist
4 weeks ago
Bowling Green, Kentucky, United States eTeam Inc Full timeAbout the Role:eTeam Inc is seeking a highly skilled Field Engineer 2 to join our team. As a Field Engineer 2, you will be responsible for installing, diagnosing, servicing, and maintaining computer-related products, including desktop and laptop computers, printers, standard software, and networking devices.Key Responsibilities:Provide technical support to...
-
Technical Service Specialist
2 weeks ago
Bowling Green, Kentucky, United States Axalta Full timeJob Title: Technical Service SpecialistJob Summary:Axalta is seeking a Technical Service Specialist to support our customers in the automotive coatings industry. As a Technical Service Specialist, you will be responsible for providing technical direction and assistance to customers on the use of our product lines. You will also be responsible for maintaining...
-
Technical Service Specialist
3 weeks ago
Bowling Green, Kentucky, United States Axalta Full timeJob Title: Technical Service SpecialistAt Axalta, we're looking for a skilled Technical Service Specialist to join our team. As a key member of our organization, you'll play a critical role in supporting our customers and driving business growth.Key Responsibilities:Develop and maintain strong relationships with manufacturing and engineering teams at...
-
Human Resources Manager Senior
3 days ago
Bowling Green, Kentucky, United States Kentucky Personnel Cabinet Full timeJob Title: Human Resource Specialist SeniorJoin the Kentucky Personnel Cabinet as a Human Resource Specialist Senior and contribute to the success of the Bowling Green Veteran Center.About the RoleThe Human Resource Specialist Senior is responsible for the primary administration of payroll, benefits, and other employee services at the Bowling Green Veterans...
-
Help Desk Support Specialist
7 days ago
Bowling Green, Kentucky, United States Zones Full timeJob Title: Help Desk AnalystJoin Zones LLC as a Help Desk Analyst and be part of a dynamic team that delivers exceptional IT support to our clients.Job Summary:We are seeking a highly skilled and customer-focused Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical support to our clients via phone,...
-
Help Desk Support Specialist
2 days ago
Bowling Green, Kentucky, United States Zones Full timeJob Title: Help Desk AnalystZones LLC is seeking a highly skilled and motivated Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and maintaining a high level of customer satisfaction.Key Responsibilities:Respond to incoming...
-
Help Desk Support Specialist
2 weeks ago
Bowling Green, Kentucky, United States Zones Full timeJob Title: Help Desk AnalystZones LLC is seeking a skilled Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and maintaining a high level of customer satisfaction.Key Responsibilities:Respond to incoming service requests via...
-
Help Desk Support Specialist
3 weeks ago
Bowling Green, Kentucky, United States Zones Full timeHelp Desk Analyst Job DescriptionZones LLC is seeking a skilled Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Respond to incoming service requests via phone, email, and chat in a professional and courteous manner.Log and...
-
Help Desk Support Specialist
1 week ago
Bowling Green, Kentucky, United States Zones Full timeJob Title: Help Desk AnalystZones LLC is seeking a skilled Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and maintaining a high level of customer satisfaction.Key Responsibilities:Respond to incoming service requests via...
-
IT Support Specialist
6 days ago
Bowling Green, Kentucky, United States Graves Gilbert Clinic Full timeJob Title: IT Support TechnicianGraves Gilbert Clinic is seeking a highly skilled and experienced IT Support Technician to join our team. As an IT Support Technician, you will be responsible for providing technical support to our healthcare staff, both in-person and remotely.Key Responsibilities:Hardware and Software Support: Install, configure, and maintain...
-
Clinical Support Specialist
4 weeks ago
Bowling Green, Kentucky, United States LifeSkills Full timeJob Summary:We are seeking a highly organized and detail-oriented Clinical Support Specialist to join our team at LifeSkills. As a Clinical Support Specialist, you will provide administrative support to our staff, ensuring the smooth operation of our SUD program.Key Responsibilities:Monitor and maintain accurate client documentation and recordsProvide...
-
Clinical Support Specialist
4 weeks ago
Bowling Green, Kentucky, United States LifeSkills Full timeJob Summary:We are seeking a highly organized and detail-oriented Clinical Support Specialist to join our team at LifeSkills. As a Clinical Support Specialist, you will provide administrative support to our staff, ensuring the smooth operation of our SUD program.Key Responsibilities:Monitor and maintain accurate client documentation and recordsProvide...
-
IT Support Specialist
2 weeks ago
Bowling Green, Kentucky, United States JobsRUs Full timeJob Summary:We are seeking a skilled Field Engineer to join our team at JobsRUs. As a Field Engineer, you will be responsible for installing, diagnosing, and maintaining computer-related products, including desktop and laptop computers, printers, standard software, and networking devices. You will provide technical support to customers in solving technical...
-
Medical Support Specialist
3 weeks ago
Bowling Green, Kentucky, United States Ascension Full timeAbout Our CommunitySaint Thomas Medical Partners Neurosurgery Bowling Green, part of Ascension Living, offers a unique blend of personalized care, exceptional services, and city comforts in a beautiful community setting.We are committed to providing a supportive environment where seniors can thrive and enjoy living healthier and happier at every age and...
-
Medical Support Specialist
4 weeks ago
Bowling Green, Kentucky, United States Ascension Full timeAbout Our CommunitySaint Thomas Medical Partners Neurosurgery Bowling Green, part of Ascension Living, offers a unique blend of personalized care, exceptional services, and city comforts in a beautiful community setting.We are committed to providing a supportive environment that enables seniors to thrive at every age and stage.As a national nonprofit senior...
-
Medical Support Specialist
1 month ago
Bowling Green, Kentucky, United States Commonwealth Pain & Spine Full timeJob SummaryWe are seeking a highly skilled Medical Support Specialist to join our team at Commonwealth Pain & Spine. As a Medical Support Specialist, you will play a vital role in providing exceptional patient care and supporting our medical staff.Key ResponsibilitiesTriage and Patient Assessment: Perform triage duties, including taking vital signs, and...
-
Office Support Specialist
4 weeks ago
Bowling Green, Kentucky, United States Adecco Full timeJob SummaryAdecco is seeking a highly skilled and detail-oriented Support Specialist to join our team in Glasgow, KY. As a Support Specialist, you will play a critical role in assisting clients in their career path with resumes, job searches, and skill development.Key ResponsibilitiesProcess authorizations, payments, applications, status changes, and other...
-
Senior Maintenance Technician
3 weeks ago
Bowling Green, Kentucky, United States Kobe Aluminum Automotive Full timeJob Title: Senior Floor Crew TechnicianClassification: ExemptDepartment: MaintenanceReports to: Maintenance SupervisorPurpose:Senior Floor Crew Technicians play a crucial role in supporting the shift supervisor by providing technical expertise and mentoring junior technicians. They possess in-depth knowledge of KAAP equipment and are skilled in...