Mobile Device Management Specialist

2 weeks ago


Baltimore, Maryland, United States TEKsystems Full time
About the Role:

We are seeking a highly skilled Mobile Device Management Administrator to join our team at TEKsystems Global Services. As a key member of our IT infrastructure team, you will be responsible for ensuring the smooth operation of our mobile device management systems, including software installation, updates, and upkeep.

Key Responsibilities:

  • Complete software installation, updates, and upkeep
  • Creation and maintenance of documentation for internal and end-user consumption
  • Provide training and knowledge sharing within the department
  • Research and recommend new functionality to enhance the end-user experience
  • Monitor different environments for issues
  • Implement changes to improve the environment, security posture, and user experience
  • Maintain and support the integrity of machines in the environment
  • Develop and perform unit testing of software deployments and packages

Requirements:

  • 3+ years of experience supporting hardware repairs
  • 3+ years of experience supporting Microsoft Windows and Mac OS
  • 2+ years of experience supporting JAMF and Intune
  • 3+ years of experience supporting Active Directory
  • 2+ years of experience with PowerShell or other batch scripting
  • Problem-solving skills with an extreme attention to detail
  • Ability to communicate technical and non-technical information to a variety of stakeholders
  • Maintain effective working relationships
  • Working independently and demonstrating initiative

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.



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