Fitness Ambassador

6 days ago


Minneapolis, Minnesota, United States Planet Fitness - PF Baseline Fitness Full time
Job SummaryThe Fitness Ambassador will be responsible for delivering exceptional customer service to Planet Fitness members, prospective members and guests. With a passion for fitness and health, this role is perfect for those who enjoy creating a positive member experience.

Key Responsibilities
  • Greet members, prospective members and guests with a smile, providing top-notch customer service.
  • Handle all front desk related activities, including answering phones, checking members into the system, and new member sign-ups.
  • Facilitate updates to member accounts, respond to questions and concerns in a timely manner, and maintain the neatness and cleanliness of the club.

Qualifications/Requirements
  • Customer service background preferred.
  • Basic computer proficiency.
  • Able to lift up to 50 lbs occasionally.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers.
  • Strong listener with the ability to empathize and problem solve.

Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.

Benefits
  • Employee Recognition Program
  • Advancement Opportunities

$45,000 - $55,000 per year, based on location and experience.



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