Medical Laboratory Assistant
2 weeks ago
HonorHealth is a leading healthcare system in Arizona, serving a population of five million people in the greater Phoenix metropolitan area.
We are seeking a skilled Phlebotomist to join our team, responsible for performing a variety of tasks requiring skills in phlebotomy, general office, customer service, clerical, and computer/data entry.
Key Responsibilities:
- Organize, prioritize, and obtain blood draw requests, including TRAUMAS, STATS, ASAP, TIMED, morning draws, and routine requests as received.
- Operate the hospital tube system to receive incoming specimens, distribute to appropriate areas, send labels for collection, and send reports and other requested items, according to hospital policy.
- Receive outpatient laboratory specimens and requisitions according to department policies, assuring correct specimen type, and verifying complete patient identification information.
- Operate the Hospital Information System to order, cancel, add lab test requests, and retrieve patient information and specimen collection summaries, register patients, fax, and print chart reports.
- Remove bar code labels and distribute and organize them for daily procurement.
- Provide excellent customer service, greeting all visitors, patients, customers, and staff at the reception window or designated area.
- Operate telecommunication equipment, including telephones, pagers, and faxes, responding to queries, taking detailed messages, forwarding test results, and directing calls to appropriate areas.
- Maintain equipment and supplies, blood collection tray, work areas, and outpatient drawing stations.
- Handle incoming and outgoing mail for physician, patient, and department distribution.
- Oversee the training of new employees and assist the supervisor in the coordination of the daily work assignments.
- Interface with nursing in the absence of the Team Leader and Supervisor to resolve most complaints in phlebotomy, specimen receiving, and processing, and customer service.
Qualifications:
High School Diploma or GED required.
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