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Guest Relations Specialist

2 months ago

San Francisco, California, United States Compass Group Careers Full time
Position Overview

Position Title: LOBBY AMBASSADOR

Pay Rate: $28 / Hour

Bonus Opportunities: $1000 retention bonus after 6 months, $1000 retention bonus at one year.

Company Overview: At Compass Group, we pride ourselves on our exceptional team members who embody our commitment to quality service and hospitality. We focus on hiring individuals who share our enthusiasm for delivering outstanding experiences.

Role Summary

The Lobby Ambassador plays a crucial role in ensuring a welcoming atmosphere for all visitors. This position requires a friendly and engaging demeanor, as you will be the first point of contact for clients, guests, vendors, and tenants.

Key Responsibilities
  • Client Engagement: Greet all visitors with warmth and enthusiasm, ensuring a memorable first impression.
  • Wayfinding Assistance: Act as a resource for guests, providing directions and information about the facility.
  • VIP Recognition: Familiarize yourself with the profiles of VIP guests and provide personalized service.
  • Communication: Maintain effective communication with team members to ensure a seamless guest experience.
  • Emergency Preparedness: Understand and execute emergency procedures as necessary.
Qualifications

The ideal candidate will possess strong interpersonal skills, a commitment to service excellence, and the ability to work collaboratively within a team. A thorough understanding of the facility and its surroundings is essential.

Benefits

Compass Group offers a comprehensive benefits package, including medical, dental, vision, life insurance, and retirement plans, among others.

Note: This job description is intended to provide a general overview of the position and is not an exhaustive list of all responsibilities and qualifications associated with the role.