Senior Network and Cybersecurity Support Specialist

4 weeks ago


Annapolis, Maryland, United States Stratum Networks, Inc. Full time

As a key member of our team, you will play a critical role in providing expert technical support and troubleshooting for network, desktop, and systems hardware and software. This is a challenging opportunity to work with a rapidly growing information assurance and cybersecurity solutions company that provides high-end network and security consulting to Department of Defense and Intelligence Community clients.

Key Responsibilities:

  • Provide technical support and troubleshooting for network, desktop, and systems hardware and software
  • Coach and provide guidance to less-experienced professionals
  • Apply basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
  • Provide remote support access through desktop mirroring and other remote access applications for worldwide sites
  • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure

Requirements:

  • Five (5) years of experience as a Systems Administrator in programs and contracts of similar scope, type, and complexity are required
  • Bachelor's degree in Math, Science, Engineering, Statistics, Engineering Management, or a related discipline from an accredited college or university is required
  • Five (5) years of additional SA experience may be substituted for a Bachelor's degree
  • Must meet contract level requirements for appropriate position

Benefits:

  • $104k - $180k salary depending on experience and contract
  • Excellent benefits package, including up to 3 weeks paid vacation and 11 paid holidays
  • Eligible for health care (single and family) immediately
  • 401(k) plan with employer match available

About Stratum Networks, Inc:

Stratum Networks, Inc is an equal opportunity employer, who participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran's status, or any other classification as required by applicable law.

As a leading expert in their fields, our certified and highly experienced network, software development, IT support and security professionals are able to provide the necessary design, implementation, and consulting services to meet the demanding requirements of mission-critical networks.



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