Patient Service Representative

3 weeks ago


Brazil, Indiana, United States Select Physical Therapy Full time
Job Title: Patient Service Specialist

Job Summary:

We are seeking a highly organized and detail-oriented Patient Service Specialist to join our team. As a Patient Service Specialist, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.

Responsibilities:

  • Greet patients and families, register new patients, and provide information about what to expect during their visit
  • Schedule patient appointments in person or over the phone
  • Communicate with patients, providers, and staff to ensure seamless care coordination
  • Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
  • Provide patients with pertinent information about their next appointment as they check out
  • Respond to requests for information from patients, providers, and coworkers

Requirements:

  • High School Diploma or GED required
  • 1 year of Front Desk Experience

Preferred Qualifications:

  • Insurance Verification Experience
  • 1 Year of Medical Office Experience

Physical Requirements:

  • Ability to walk, stand, bend, and reach consistently throughout a work day/shift
  • Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
  • Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
  • Ability to carry office supplies up to 10lbs
  • Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
  • Ability to speak and hear sufficiently to understand and give directions

About Select Medical:

Select Medical is the nation's leading physical therapy provider and our teams are dedicated to the communities we serve and to delivering an exceptional patient experience in a welcoming, positive, and helpful environment.



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