Patient Service Representative
3 weeks ago
Job Summary:
We are seeking a highly organized and detail-oriented Patient Service Specialist to join our team. As a Patient Service Specialist, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.
Responsibilities:
- Greet patients and families, register new patients, and provide information about what to expect during their visit
- Schedule patient appointments in person or over the phone
- Communicate with patients, providers, and staff to ensure seamless care coordination
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
- Provide patients with pertinent information about their next appointment as they check out
- Respond to requests for information from patients, providers, and coworkers
Requirements:
- High School Diploma or GED required
- 1 year of Front Desk Experience
Preferred Qualifications:
- Insurance Verification Experience
- 1 Year of Medical Office Experience
Physical Requirements:
- Ability to walk, stand, bend, and reach consistently throughout a work day/shift
- Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
- Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
- Ability to carry office supplies up to 10lbs
- Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
- Ability to speak and hear sufficiently to understand and give directions
About Select Medical:
Select Medical is the nation's leading physical therapy provider and our teams are dedicated to the communities we serve and to delivering an exceptional patient experience in a welcoming, positive, and helpful environment.
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