Client Service Representative

23 hours ago


Nashville, Tennessee, United States Absolute Storage Management Full time

Unlock a rewarding career at Absolute Storage Management as our Client Service Representative. With this role, you'll be the face of our organization, providing exceptional customer service and driving sales growth.

About the Role

This is a Part-Time position with approximately 30 hours per week. Estimated annual salary is $45,000-$55,000 based on experience and qualifications. As a Client Service Representative, you will be responsible for assisting customers with renting units in-person, via phone, and through other advertising/marketing opportunities.

  • Enhance sales through rentals, insurance, and moving supplies
  • Provide excellent customer service by identifying storage needs and offering solutions; guide new customers through rental processes
  • Resolves issues professionally and positively
  • Maintain daily cleanliness and organization of the office, restrooms, grounds, and vacant units; keep well-organized records and perform minor maintenance tasks and regular property inspections to ensure timely and consistent completion
  • Shop local competitors in-person and online; report information gathered, including rates and specials, to supervisors and other departments; perform additional marketing functions as needed
  • Monitors rates, specials, and revenue-related factors
  • Perform required daily administrative tasks including handling cash, balancing receipts, pursuing collections, posting payments, processing daily bank deposits and completing auctions according to policy and laws
About You

We're looking for an experienced and results-driven individual who can provide top-notch customer service and drive sales growth. Requirements include:

  • High school diploma/GED required
  • Experience in sales or retail environment preferred
  • Experience in fast-paced, customer service-related environment preferred
  • Property Manager: At least one year of experience in property management experience preferred
What We Offer

We believe in recognizing and rewarding our team members' hard work and dedication. Benefits include:

  • Performance-based bonuses and incentives
  • Regular team recognition events and awards
  • The occasional 'unofficial' title change to reflect your outstanding performance
Culture

We pride ourselves on our familial, peer-to-peer work culture. Our team members are empowered to make decisions based on their expertise and experience, promoting innovation and creativity. If you're passionate about delivering exceptional customer service and driving sales growth, we want to hear from you



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