Member Services Representative
3 weeks ago
We are seeking a highly motivated Member Services Representative to join our team at Planet Fitness - Fitton Clubs. As a key member of our staff, you will be responsible for delivering exceptional customer service to our members and guests.
Estimated Salary: $15.50/hour - $18.00/hour (dependent on location and experience)In this role, you will be the first point of contact for our members, providing a warm and welcoming environment that makes everyone feel comfortable and valued. Your excellent communication skills and ability to multitask will enable you to effectively handle customer inquiries, resolve issues, and provide information about our services.
Key Responsibilities:- Provide exceptional customer service to members and guests
- Answer phone calls in a friendly and professional manner
- Check members in, tour and sign up new members, log amenities, and communicate updates and events
- Respond to member questions and concerns in a timely and professional manner
- High school diploma or equivalent required
- Exceptional customer service skills and ability to interact with members and coworkers in a positive and professional way
- Prior customer service experience preferred
- Ability to work in a fast-paced environment and adapt to changing situations
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Customer Service Representative
3 weeks ago
Bowling Green, Ohio, United States Planet Fitness - Fitton Clubs Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Planet Fitness - Fitton Clubs.Job SummaryThe ideal candidate will provide exceptional service to our members, prospective members, and guests by greeting them warmly, answering their questions, and addressing any concerns...
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Customer Service Representative
1 day ago
Bowling Green, Ohio, United States Planet Fitness - Fitton Clubs Full timeJob Overview">We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. This role is responsible for providing exceptional service to members, prospective members, and guests, ensuring a Judgement Free member experience.The ideal candidate will possess excellent communication skills, be able to...
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