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Healthcare Operations Assistant

2 months ago

Auburn, Alabama, United States East Alabama Medical Center Full time

Job Summary

We are seeking a highly organized and detail-oriented Patient Scheduling Coordinator to join our team at East Alabama Medical Center. As a key member of our healthcare operations team, you will be responsible for ensuring the smooth and efficient scheduling of patient appointments, insurance verification, and collection duties.

Key Responsibilities

  • Perform patient scheduling, insurance verification, and collection duties accurately and efficiently to ensure database integrity and facilitate claims processing.
  • Demonstrate professional interaction, communication, and cooperation with staff, patients, and external partners.
  • Demonstrate sensitivity to confidential matters and maintain the highest level of professionalism at all times.
  • Be familiar with medical terminology and possess strong problem-solving skills to resolve scheduling and insurance-related issues.

Requirements

  • Education
  • High School Diploma or equivalent required.
  • Experience
  • No prior experience required, but a strong desire to learn and grow in a dynamic healthcare environment is essential.
  • Preferred Qualifications
  • Associate Degree in Business or Health-related field.
  • Knowledge of Medical Terminology and ICD-10 and CPT coding preferred.
  • 1-2 years of experience in a healthcare or customer service role.
  • Certification of Patient Accounts preferred.