Field Service Engineer

2 weeks ago


Lynnwood, Washington, United States Kongsberg Gruppen Full time
Job Summary

We are seeking a highly skilled Field Service Engineer to join our team at Kongsberg Discovery. As a Field Service Engineer, you will be responsible for the installation, commissioning, and maintenance of our underwater mapping and acoustic systems in vessels around the world.

Key Responsibilities
  • Provide technical support to customers and internal staff through phone, email, and on-site visits
  • Perform installation, commissioning, and upgrades of Kongsberg maritime products
  • Document upgrades and changes made to customer equipment
  • Update and maintain service database
  • Promote improvements, upgrades, and after-sales opportunities to customers
  • Train customers on the operation of newly installed systems
  • Work with engineering on product improvements
Requirements
  • Undergraduate degree or equivalent education in an engineering and/or technical discipline
  • Minimum of three years of field service experience in the marine industry
  • Excellent communication skills, both written and verbal, including computer literacy
  • Able to handle multiple activities simultaneously
  • Able to work alone and with a team
  • Good customer support and people skills
  • Ability to troubleshoot systems to board level
What We Offer
  • Competitive compensation packages
  • Fully subsidized health and welfare benefits
  • Fully subsidized dental and vision coverage
  • Up to 5% employer match program
  • Flexibility with paid time off
  • Career growth opportunities
  • Safe and collaborative culture

Kongsberg Discovery is a global technology company providing innovative and reliable technology solutions for the marine industry. We are committed to providing our customers with exceptional service and support. If you are a motivated and experienced Field Service Engineer looking for a new challenge, we encourage you to apply for this exciting opportunity.



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