Field Service Engineer
2 weeks ago
We are seeking a highly skilled Field Service Engineer to join our team at Kongsberg Discovery. As a Field Service Engineer, you will be responsible for the installation, commissioning, and maintenance of our underwater mapping and acoustic systems in vessels around the world.
Key Responsibilities- Provide technical support to customers and internal staff through phone, email, and on-site visits
- Perform installation, commissioning, and upgrades of Kongsberg maritime products
- Document upgrades and changes made to customer equipment
- Update and maintain service database
- Promote improvements, upgrades, and after-sales opportunities to customers
- Train customers on the operation of newly installed systems
- Work with engineering on product improvements
- Undergraduate degree or equivalent education in an engineering and/or technical discipline
- Minimum of three years of field service experience in the marine industry
- Excellent communication skills, both written and verbal, including computer literacy
- Able to handle multiple activities simultaneously
- Able to work alone and with a team
- Good customer support and people skills
- Ability to troubleshoot systems to board level
- Competitive compensation packages
- Fully subsidized health and welfare benefits
- Fully subsidized dental and vision coverage
- Up to 5% employer match program
- Flexibility with paid time off
- Career growth opportunities
- Safe and collaborative culture
Kongsberg Discovery is a global technology company providing innovative and reliable technology solutions for the marine industry. We are committed to providing our customers with exceptional service and support. If you are a motivated and experienced Field Service Engineer looking for a new challenge, we encourage you to apply for this exciting opportunity.
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