Safety and Security Specialist
2 months ago
Overview:
The Safety and Security Specialist is responsible for ensuring a secure and safe environment for all individuals within the facility, including patients, visitors, staff, and healthcare professionals. This role involves maintaining a visible presence through regular patrols and inspections of the premises, as well as intervening in challenging situations to uphold safety standards.
Qualifications:
Education:
- A High School Diploma or equivalent is mandatory.
Licensure/Certification/Registry:
- Basic Life Support (BLS) Certification must be obtained within 30 days of employment.
- A valid driver's license is required, with an acceptable driving record in accordance with company policy.
Experience:
- A minimum of one year of experience in security, military, or law enforcement is highly preferred.
Skills and Abilities:
- Proficient in effective communication, both verbal and written, with a diverse range of individuals, particularly in managing emotional situations.
- Strong customer service skills and active listening techniques are essential.
- Ability to apply de-escalation techniques in high-pressure situations.
- Maintaining confidentiality is crucial.
- Quick and effective assessment and evaluation of situations is required.
- Physical capability to perform sustained foot patrols, prolonged standing, and lifting as necessary.
- Competence in using computer systems, including Microsoft Office applications (Excel, Word, PowerPoint, and Outlook).
Responsibilities:
- Conduct regular patrols of the facility, including both fixed and mobile patrols.
- Act as a visible deterrent to crime and suspicious activities.
- Utilize verbal de-escalation techniques to resolve disputes among individuals.
- Manage potentially violent situations to protect staff, patients, and visitors.
- Participate in property control procedures for patient valuables and related documentation.
- Respond promptly to emergency situations and alarms.
- Detain unauthorized individuals in accordance with policy and legal standards.
- Assist medical teams with the transport of patients as needed.
- Control parking and traffic flow, enforcing regulations as necessary.
- Provide escorts for visitors and employees when appropriate.
- Report any safety or security hazards observed on the premises.
- Manage access to restricted areas by controlling entry points.
- Investigate and document any suspicious activities or individuals.
- Prepare detailed incident reports and assist law enforcement as required.
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