Restaurant Operations Manager

1 day ago

Cathedral City, California, United States 1042 - Dave's Hot Chicken - Cathedral City Full time
Job Overview

As a General Manager at Dave's Hot Chicken, you will be responsible for leading the coordination and planning of everyday business operations. You will be a team builder and help provide support and direction to ensure the operations of the business run smoothly.

Key Responsibilities
  • Lead and manage the restaurant team to ensure all job responsibilities are being met and expectations are exceeded.
  • Develop and implement strategies for better workplace efficiency and goal achievement.
  • Focus on building sales and forecasting future performance.
  • Ensure all required administrative duties and daily paperwork are completed.
  • Establish an environment of trust to ensure honest, open, and direct communication.
  • Role model and set a positive example for the entire team in all aspects of business and personnel practices.
  • Follow all company guidelines for food and cash controls; follow all cost control guidelines to maintain and minimize restaurant costs.
Requirements
  • Current student or high school diploma/GED preferred.
  • Must be at least 21 years old and fluent in English.
  • Previous Assistant General Manager/General Manager experience.
  • Certified in all stations following the DHC Training Program.
  • Current ServSafe Certification.
  • Flexibility to work nights, weekends, and holidays.
  • Ability to stand for long periods of time and work in a fast-paced environment.
  • Positive attitude while conducting any and all duties.
  • Commitment to guest satisfaction.
  • Effective communicator with co-workers and the restaurant management team.
Transportation & Accessibility
  • Must have reliable transportation to work, a driver's license, and proof of insurance.
  • Must have telephone or other reliable method of communicating with supervisor and co-workers.
Skills & Abilities
  • Ability to delegate tasks.
  • Excellent time management, organizational, and planning skills.
  • Strong people/guest service skills.
  • Strong attention to detail and ability to multitask.
  • Confident, proactive, and willing to take on challenges.
  • Ability to look at the restaurant operations from a guest's point of view.
  • Ability to take initiative and solve problems.
  • Able to stand for long periods of time.
  • Able to bend and stoop.
  • Able to work around heat.
  • Able to work around others in close quarters.
  • Able to lift 50-75 lbs. comfortably.
Language

English

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