Restaurant Operations Manager
1 day ago
As a General Manager at Dave's Hot Chicken, you will be responsible for leading the coordination and planning of everyday business operations. You will be a team builder and help provide support and direction to ensure the operations of the business run smoothly.
Key Responsibilities- Lead and manage the restaurant team to ensure all job responsibilities are being met and expectations are exceeded.
- Develop and implement strategies for better workplace efficiency and goal achievement.
- Focus on building sales and forecasting future performance.
- Ensure all required administrative duties and daily paperwork are completed.
- Establish an environment of trust to ensure honest, open, and direct communication.
- Role model and set a positive example for the entire team in all aspects of business and personnel practices.
- Follow all company guidelines for food and cash controls; follow all cost control guidelines to maintain and minimize restaurant costs.
- Current student or high school diploma/GED preferred.
- Must be at least 21 years old and fluent in English.
- Previous Assistant General Manager/General Manager experience.
- Certified in all stations following the DHC Training Program.
- Current ServSafe Certification.
- Flexibility to work nights, weekends, and holidays.
- Ability to stand for long periods of time and work in a fast-paced environment.
- Positive attitude while conducting any and all duties.
- Commitment to guest satisfaction.
- Effective communicator with co-workers and the restaurant management team.
- Must have reliable transportation to work, a driver's license, and proof of insurance.
- Must have telephone or other reliable method of communicating with supervisor and co-workers.
- Ability to delegate tasks.
- Excellent time management, organizational, and planning skills.
- Strong people/guest service skills.
- Strong attention to detail and ability to multitask.
- Confident, proactive, and willing to take on challenges.
- Ability to look at the restaurant operations from a guest's point of view.
- Ability to take initiative and solve problems.
- Able to stand for long periods of time.
- Able to bend and stoop.
- Able to work around heat.
- Able to work around others in close quarters.
- Able to lift 50-75 lbs. comfortably.
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