Assistant Store Manager

1 week ago


Memphis, Tennessee, United States Whitten Hardware, LLC Full time
Assistant Store Manager Job Description

Whitten Hardware, LLC is seeking an experienced and motivated Assistant Store Manager to join our team. As a key member of our management team, you will be responsible for overseeing daily store operations, leading our sales team, and ensuring exceptional customer service.

Key Responsibilities:
  • Operational Excellence: Assist in the management of store operations, ensuring efficiency and effectiveness in all processes.
  • Team Development: Supervise, mentor, and train sales associates and cashiers, fostering a positive and productive work environment.
  • Customer Focus: Maintain and promote high standards of customer service; address customer inquiries and resolve issues with professionalism.
  • Inventory Oversight: Monitor inventory levels, assist with ordering, and coordinate with suppliers to ensure product availability.
  • Merchandising & Presentation: Collaborate on merchandising strategies, optimizing store layout and product displays to enhance the shopping experience.
  • Sales & Promotions: Implement sales strategies and promotional activities to drive store revenue and meet sales targets.
  • Administrative Support: Assist with staff scheduling, payroll management, and administrative tasks as needed.
  • Compliance & Safety: Uphold all safety regulations and company policies, ensuring a safe environment for customers and staff.
  • Loss Prevention: Participate in loss prevention efforts by enforcing security measures and educating staff on best practices.
Requirements:
  • Minimum of 2 years in retail management; 5 years of experience in general hardware or home improvement retail is highly preferred.
  • Proven leadership and team-building skills with the ability to motivate and inspire others.
  • Exceptional interpersonal skills with a commitment to providing outstanding customer service.
  • Strong verbal and written communication skills.
  • Familiarity with inventory management and POS systems.
  • Basic understanding of tools, materials, and home improvement practices.
  • Availability to work flexible hours, including evenings, weekends, and some holidays.
  • High school diploma required; bachelor's degree in business, management, or a related field is preferred.
What We Offer:
  • Competitive Salary: Based on experience and qualifications.
  • Comprehensive Benefits: Health insurance, retirement savings plan, and paid time off.
  • Employee Discounts: Discounts on all store merchandise.
  • Career Advancement: Opportunities for professional development and growth within the company.
  • Community Engagement: Be part of a team that values community involvement and makes a difference locally.


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