Hospitality Leader

3 weeks ago


Scottsdale, Arizona, United States AccorHotel Full time

Discover a Career Opportunity

Overview of the Company

The Fairmont Scottsdale Princess is Arizona's largest and longest running AAA Five Diamond hotel, renowned for its luxury and world-class hospitality. With 750 guestrooms, over 300,000 square feet of meeting space, four award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa, our resort offers an unparalleled experience.

A Competitive Salary: The estimated annual salary for this position is $55,000 - $65,000.

Job Description

As a key member of our Front Desk team, you will be responsible for supervising the day-to-day operations, providing training, direction, and leadership to staff. You will ensure that all guests receive outstanding service, adhering to Fairmont Hotels & Resorts standards.

Responsibilities Include:

  • Consistently delivering professional, engaging, and friendly service
  • Maintaining accurate records and reviewing arrival reports to ensure special requirements are met or exceeded
  • Communicating effectively with other leaders in the department and hotel
  • Collaborating with other departments to prioritize guest satisfaction
  • Executing financial tasks according to policy and procedures
  • Other duties as assigned by the Overnight Front Office Manager

About the Ideal Candidate: We seek a highly motivated individual with excellent team leading skills, fluent English communication, and strong guest service orientation.

Benefits and Opportunities: Our team benefits include PTO, matching retirement plans, travel discounts, and opportunities for career growth and development within AccorHotel.



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