Patient Access Service Representative
2 weeks ago
The Patient Access Service Representative plays a vital role in delivering exceptional patient experiences at Froedtert Hospital. This individual will be responsible for providing outstanding customer service, both in person and over the phone, to patients and visitors.
Responsibilities- Proactively greet patients and visitors, creating a welcoming and friendly atmosphere.
- Provide accurate and timely information to patients and families regarding their care and services.
- Manage front desk operations, including answering phones, responding to emails, and handling patient inquiries.
- Collaborate with healthcare teams to ensure seamless patient flow and efficient communication.
- Maintain accurate records and reports, ensuring compliance with hospital policies and procedures.
- Bachelor's degree in a related field or equivalent experience.
- Minimum one year of experience in a customer service or administrative role.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Proficiency in Microsoft Office, including Outlook, Excel, and Word.
- Knowledge of medical terminology and EpicCare is a plus.
- Paid time off and growth opportunities.
- Academic partnership with the Medical College of Wisconsin.
- Referral bonuses and retirement plan.
- Medical, dental, vision, and life insurance.
- Employee assistance programs and adoption assistance.
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Patient Access Service Representative
2 weeks ago
Manitowoc, Wisconsin, United States Froedtert Hospital Full timePatient Access Service Representative **Job Summary:** We are seeking a highly skilled Patient Access Service Representative to join our team at Froedtert Hospital. As a key member of our front office team, you will be responsible for delivering exceptional patient experiences, providing outstanding customer service, and ensuring seamless access to our...
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Patient Access Service Representative
2 weeks ago
Manitowoc, Wisconsin, United States Froedtert Health Full timeJob SummaryThe Patient Access Service Representative plays a vital role in delivering exceptional patient experiences at Froedtert Health. This individual will be responsible for greeting patients and visitors, creating a welcoming atmosphere, and providing outstanding customer service both in person and over the phone.ResponsibilitiesProactively greet...
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Patient Access Service Representative
3 weeks ago
Manitowoc, Wisconsin, United States Froedtert Health Full timeJob SummaryThe Patient Access Service Representative plays a vital role in delivering an exceptional patient experience at Froedtert Health. This individual will be responsible for greeting patients and visitors, creating a welcoming and friendly atmosphere, and providing outstanding customer service both in person and over the...
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Patient Access Service Representative
2 weeks ago
Manitowoc, Wisconsin, United States Froedtert Health Full timeJob SummaryThe Patient Access Service Representative plays a vital role in delivering exceptional patient experiences at the front desk. This individual will greet patients and visitors, creating a welcoming and friendly atmosphere. Providing outstanding customer service, both in person and over the phone, is essential for success in this...
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Patient Service Representative
3 weeks ago
Manitowoc, Wisconsin, United States Americollect Full timeJob Summary: We are seeking a highly skilled and bilingual Patient Service Representative to join our team at Americollect. As a Patient Service Representative, you will be responsible for providing exceptional customer service to patients and clients, while gathering payments for medical expenses and negotiating repayment terms.Key Responsibilities:Customer...
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Patient Service Representative
3 weeks ago
Manitowoc, Wisconsin, United States Americollect Full timeJob Summary: We are seeking a highly skilled and bilingual Patient Service Representative to join our team at Americollect. As a Patient Service Representative, you will play a critical role in providing exceptional customer service to our patients while gathering payments for medical expenses.Key Responsibilities:Phone Interactions: You will be responsible...
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Patient Access Coordinator
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Customer Service Representative
1 week ago
Manitowoc, Wisconsin, United States Americollect Full timeJob DescriptionThe Call Center Representative is a full-time remote role that provides exceptional customer service while collecting payments for medical expenses. This role requires strong communication skills to negotiate repayment terms that balance the needs of patients and clients.Key Responsibilities:Collect payments for medical expenses over the...
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Customer Service Representative
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