Patient Access Service Representative

2 weeks ago


Manitowoc, Wisconsin, United States Froedtert Hospital Full time
Job Summary

The Patient Access Service Representative plays a vital role in delivering exceptional patient experiences at Froedtert Hospital. This individual will be responsible for providing outstanding customer service, both in person and over the phone, to patients and visitors.

Responsibilities
  • Proactively greet patients and visitors, creating a welcoming and friendly atmosphere.
  • Provide accurate and timely information to patients and families regarding their care and services.
  • Manage front desk operations, including answering phones, responding to emails, and handling patient inquiries.
  • Collaborate with healthcare teams to ensure seamless patient flow and efficient communication.
  • Maintain accurate records and reports, ensuring compliance with hospital policies and procedures.
Requirements
  • Bachelor's degree in a related field or equivalent experience.
  • Minimum one year of experience in a customer service or administrative role.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Proficiency in Microsoft Office, including Outlook, Excel, and Word.
  • Knowledge of medical terminology and EpicCare is a plus.
Perks and Benefits
  • Paid time off and growth opportunities.
  • Academic partnership with the Medical College of Wisconsin.
  • Referral bonuses and retirement plan.
  • Medical, dental, vision, and life insurance.
  • Employee assistance programs and adoption assistance.


  • Manitowoc, Wisconsin, United States Froedtert Hospital Full time

    Patient Access Service Representative **Job Summary:** We are seeking a highly skilled Patient Access Service Representative to join our team at Froedtert Hospital. As a key member of our front office team, you will be responsible for delivering exceptional patient experiences, providing outstanding customer service, and ensuring seamless access to our...


  • Manitowoc, Wisconsin, United States Froedtert Health Full time

    Job SummaryThe Patient Access Service Representative plays a vital role in delivering exceptional patient experiences at Froedtert Health. This individual will be responsible for greeting patients and visitors, creating a welcoming atmosphere, and providing outstanding customer service both in person and over the phone.ResponsibilitiesProactively greet...


  • Manitowoc, Wisconsin, United States Froedtert Health Full time

    Job SummaryThe Patient Access Service Representative plays a vital role in delivering an exceptional patient experience at Froedtert Health. This individual will be responsible for greeting patients and visitors, creating a welcoming and friendly atmosphere, and providing outstanding customer service both in person and over the...


  • Manitowoc, Wisconsin, United States Froedtert Health Full time

    Job SummaryThe Patient Access Service Representative plays a vital role in delivering exceptional patient experiences at the front desk. This individual will greet patients and visitors, creating a welcoming and friendly atmosphere. Providing outstanding customer service, both in person and over the phone, is essential for success in this...


  • Manitowoc, Wisconsin, United States Americollect Full time

    Job Summary: We are seeking a highly skilled and bilingual Patient Service Representative to join our team at Americollect. As a Patient Service Representative, you will be responsible for providing exceptional customer service to patients and clients, while gathering payments for medical expenses and negotiating repayment terms.Key Responsibilities:Customer...


  • Manitowoc, Wisconsin, United States Americollect Full time

    Job Summary: We are seeking a highly skilled and bilingual Patient Service Representative to join our team at Americollect. As a Patient Service Representative, you will play a critical role in providing exceptional customer service to our patients while gathering payments for medical expenses.Key Responsibilities:Phone Interactions: You will be responsible...


  • Manitowoc, Wisconsin, United States Midwest Dental Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Patient Service Representative at Midwest Dental Group. As a key member of our office, you will be responsible for providing exceptional patient care and support to our patients and their families.Key ResponsibilitiesAct as the first point of contact for...


  • Manitowoc, Wisconsin, United States Froedtert & Medical College of Wisconsin Full time

    Position OverviewThe Patient Access Coordinator plays a crucial role in ensuring a seamless patient experience within the healthcare environment. This position is responsible for:Welcoming Patients: Greet patients and visitors with a warm and friendly demeanor, creating a positive first impression.Facilitating Access: Assist patients in navigating the...


  • Manitowoc, Wisconsin, United States Americollect Full time

    Job Title: Call Center RepresentativeThe Call Center Representative is a full-time remote role that provides exceptional customer service while collecting payments for medical expenses. This role requires strong communication skills to negotiate repayment terms that balance the needs of patients and clients.Key Responsibilities:Collect payments for medical...


  • Manitowoc, Wisconsin, United States Americollect Full time

    Job DescriptionThe Call Center Representative is a full-time remote role that provides exceptional customer service while collecting payments for medical expenses. This role requires strong communication skills to negotiate repayment terms that balance the needs of patients and clients.Key Responsibilities:Collect payments for medical expenses over the...


  • Manitowoc, Wisconsin, United States Americollect Full time

    About the RoleThe Customer Service Representative is a full-time remote position that provides exceptional phone service while collecting payments for medical expenses, offering solutions and negotiating repayment terms that balance the needs of patients, clients, and the business. This individual is committed to making impactful contributions and building...


  • Manitowoc, Wisconsin, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.About the Role:Provide exceptional customer service to our valued customersRespond to customer inquiries and resolve issues in a timely and professional mannerWork collaboratively with...


  • Manitowoc, Wisconsin, United States Force America Full time

    Job SummaryThe Customer Service Representative at Force America serves as the primary point of contact for customers, providing assistance and resolving inquiries to ensure a positive customer experience.Key ResponsibilitiesRespond to customer inquiries via phone and email regarding products, pricing, and order status.Partner with customers to provide...


  • Manitowoc, Wisconsin, United States FORCE America Full time

    Customer Service RepresentativeLDI Industries, a division of FORCE America, Inc. is seeking a Customer Service Representative to join our team in Manitowoc, WI. This full-time role will be based onsite at our Manitowoc facility.The Customer Service Representative serves as the primary point of contact for customers, providing assistance, resolving inquiries,...


  • Manitowoc, Wisconsin, United States Festival Foods Full time

    Job Summary:Job Title: Guest Service RepresentativeFLSA Status: HourlyReports To: Guest Services ManagerThe Guest Service Representative is a key member of the Festival Foods team, responsible for providing exceptional customer service and ensuring a positive shopping experience for our guests. As a Guest Service Representative, you will be the face of our...


  • Manitowoc, Wisconsin, United States Kohler Credit Union Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Kohler Credit Union. As a Customer Service Representative, you will be responsible for providing exceptional service to our members by processing transactions, recommending financial products, and ensuring a high level of service.Key...


  • Manitowoc, Wisconsin, United States Domino's Pizza LLC Full time

    **About Us**At Domino's Pizza LLC, we're on a mission to deliver exceptional customer experiences. As a Customer Service Representative, you'll be part of a dynamic team that's passionate about serving our customers.**Key Responsibilities**Provide top-notch customer service via phone, email, and in-person interactionsResolve customer complaints and concerns...


  • Manitowoc, Wisconsin, United States Access Healthcare Full time

    Job DetailsAccess Healthcare is seeking a travel nurse RN Med Surg for a travel nursing assignment in a reputable healthcare facility.Key ResponsibilitiesProvide high-quality patient care as a Med Surg RNCollaborate with the healthcare team to ensure seamless patient careParticipate in ongoing education and training to enhance clinical skillsAbout Access...


  • Manitowoc, Wisconsin, United States Festival Foods Full time

    About Festival FoodsFestival Foods is a Wisconsin-based, family-owned grocery store chain that prioritizes giving back to the communities it serves and providing exceptional service and value to its guests.Job SummaryWe are seeking a skilled Customer Service Representative to join our team and provide outstanding service to our customers. As a key member of...


  • Manitowoc, Wisconsin, United States Community First Credit Union Full time

    **About Us**At Community First Credit Union, we're passionate about providing exceptional service to our members. As a Member Service Representative, you'll play a vital role in helping our members achieve their financial goals.**Key Responsibilities**Provide outstanding service by meeting and speaking with members to understand their financial needs and...