NetApp Storage Engineer
2 weeks ago
Job Title: Professional Services Engineer
Job Summary
This role will be responsible for delivering high-quality professional services to our customers, focusing on NetApp Storage solutions. The ideal candidate will have a strong understanding of storage protocols and technologies, as well as experience with NetApp Storage concepts and management tools.
Key Responsibilities
- Deploy and administer NetApp Storage solutions, including CDOT, CVO, and troubleshooting performance issues.
- Perform firmware and operating system upgrades, and use storage management tools such as OnCommand Unified Manager and Performance Manager.
- Manage backup integration with NetApp technologies, and have a strong understanding of storage protocols and technologies.
- Experience with other NetApp storage technologies, such as Storage Grid and E-Series, is highly regarded.
- Knowledge of ITIL methodologies, including change, incident, problem, and configuration management.
- Understanding of outsourcing/managed service and Cloud managed services industry.
- ITIL Fundamentals certification is desired.
- Working knowledge of various DR solutions, DR tests, and backup technologies, such as snaps and clones.
- Working knowledge and real-time experience with Metrocluster setup.
- Windows server and related Microsoft technologies, including monitoring and troubleshooting, administration, replication technologies, security hardening, and performance.
- Experience in Linux System Administration.
- Strong customer communication and documentation skills.
- Positive, proactive, team-orientated attitude with a flexible and innovative approach to work.
Requirements
Typically requires a minimum of 2 years of related experience.
Job Segment: System Administrator, Performance Management, Linux, Firmware, Technology, Human Resources, Customer Service
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