NetApp Storage Engineer

2 weeks ago


Phoenix, Arizona, United States NetApp Full time

Job Title: Professional Services Engineer

Job Summary

This role will be responsible for delivering high-quality professional services to our customers, focusing on NetApp Storage solutions. The ideal candidate will have a strong understanding of storage protocols and technologies, as well as experience with NetApp Storage concepts and management tools.

Key Responsibilities

  • Deploy and administer NetApp Storage solutions, including CDOT, CVO, and troubleshooting performance issues.
  • Perform firmware and operating system upgrades, and use storage management tools such as OnCommand Unified Manager and Performance Manager.
  • Manage backup integration with NetApp technologies, and have a strong understanding of storage protocols and technologies.
  • Experience with other NetApp storage technologies, such as Storage Grid and E-Series, is highly regarded.
  • Knowledge of ITIL methodologies, including change, incident, problem, and configuration management.
  • Understanding of outsourcing/managed service and Cloud managed services industry.
  • ITIL Fundamentals certification is desired.
  • Working knowledge of various DR solutions, DR tests, and backup technologies, such as snaps and clones.
  • Working knowledge and real-time experience with Metrocluster setup.
  • Windows server and related Microsoft technologies, including monitoring and troubleshooting, administration, replication technologies, security hardening, and performance.
  • Experience in Linux System Administration.
  • Strong customer communication and documentation skills.
  • Positive, proactive, team-orientated attitude with a flexible and innovative approach to work.

Requirements

Typically requires a minimum of 2 years of related experience.

Job Segment: System Administrator, Performance Management, Linux, Firmware, Technology, Human Resources, Customer Service



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