Incident Response Specialist

4 days ago


Anaheim, California, United States ViaPlus by VINCI Highways Full time
Job Overview

ViaPlus by VINCI Highways is a leading provider of intelligent transportation systems solutions. We are seeking a skilled Traffic Operations Specialist to join our team in [Location].

This role involves working closely with our operations team to ensure the efficient operation of our highways. The successful candidate will have strong organizational skills and be able to work independently.

Key Responsibilities:

  • Perform system checks to verify video surveillance cameras and toll collection systems.
  • Monitor safety and security of CAS and CHP officers.
  • Dispatch duties and maintain logs of calls handled.
  • Record traffic accidents and incidents.
  • Prepare monthly reports on events and response times.

Requirements

  • High school diploma or equivalent required.
  • One year of customer service experience preferred.
  • Strong computer skills and data entry abilities.
  • Good communication and interpersonal skills.

Compensation

The salary for this role is estimated to be between $70,000 and $85,000 per year, based on industry standards and location.



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