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Customer Service Leader
2 months ago
Hannaford Supermarkets is seeking a highly skilled Customer Service Leader to join our team. As a Customer Service Leader, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and maintaining a clean and safe store environment.
Key Responsibilities:- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Lead by example, demonstrating a strong commitment to customer satisfaction and store standards.
- Assist with training and development of customer service associates, ensuring they have the skills and knowledge needed to provide exceptional service.
- Monitor and maintain a clean and safe store environment, ensuring compliance with company policies and procedures.
- Collaborate with other departments to ensure seamless execution of customer service initiatives.
- Effective communication and customer service skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Strong leadership and training skills.
- Ability to maintain a high level of accuracy and attention to detail.
- Previous experience in a customer-facing role, preferably in a retail or food service environment.
- Knowledge of customer service principles and practices.
- Ability to work a flexible schedule, including evenings and weekends.
- A competitive hourly rate of $24.75.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) retirement plan with company match.
- Opportunities for professional growth and development.
Hannaford Supermarkets is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.
